Shift Leader: Drive Fast-Paced QSR Excellence

QSRP group; Leeds; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

50% Employee Discount

Health Plans

Company Pension Plan

Cycle to Work Scheme

Free Meals on Shift

Job summary

QSRP group in Leeds is seeking a Team Leader who leads from the front, thrives in a fast-paced setting, and takes pride in delivering great food and memorable customer experiences. As a key holder, you'll run shifts and support the smooth day-to-day operation of the store.

You'll coach and inspire your team, work with management to drive performance, and ensure every shift runs smoothly while maintaining high standards.

Qualifications

• Experience in hospitality, retail, leisure, or customer-focused environment.
• Confidence leading or supporting a team in a fast-paced setting.
• Ability to take ownership of shifts and make decisions when needed.
• A passion for delivering great customer service and memorable experiences.
• A hands-on approach, with the flexibility to work across all areas of the store.
• Strong communication skills and the ability to motivate those around you.
• A positive attitude, high standards, and a desire to grow with the business.

Responsibilities

• Lead from the front and set the tone each shift, ensuring a high standard of service.
• Run shifts and support the smooth day-to-day operation of the store.
• Coach and inspire your team to deliver great service and achieve targets.
• Ensure every customer leaves with a flavour-packed experience and positive impression.

Skills

Hospitality experience

Team leadership

Decision making

Customer service

Communication

Positive attitude

Job description

QSRP group in Leeds is seeking a Team Leader who leads from the front, thrives in a fast-paced setting, and takes pride in delivering great food and memorable customer experiences. As a key holder, you'll run shifts and support the smooth day-to-day operation of the store.

You'll coach and inspire your team, work with management to drive performance, and ensure every shift runs smoothly while maintaining high standards.