Aspiring Team Leader — Shift Supervisor in Hospitality

QSRP group; Exeter; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

50% Employee Discount

Online Discounts in High Street Stores

Opt in Health Plans

Company Pension Plan

Cycle to Work Scheme

Free Mortgage Advice

Job summary

QSRP Group in the UK is seeking a Team Leader to lead from the front, manage shifts, and drive outstanding customer experiences across busy stores.

You\'ll coach your team, ensure smooth day-to-day operations, balance priorities, and deliver a flavour-packed guest experience while maintaining high standards across all areas of the store.

Join a fast-paced organisation with strong growth, where flexibility, teamwork and the ability to motivate others are valued as highly as service quality.

Qualifications

• Experience in hospitality, retail, leisure, or customer-focused environments.
• Ability to lead or support a team in a fast-paced setting.
• Willingness to take ownership of shifts and make decisive calls.
• Passion for delivering excellent customer service and memorable experiences.
• Hands-on approach with flexibility to work across store areas.
• Strong communication skills and ability to motivate others.
• Positive attitude, high standards, and desire to grow with the business.

Responsibilities

• Lead from the front and set the tone for every shift.
• Run shifts, support day-to-day store operations, and collaborate with management.
• Coach and inspire your team to build a culture of teamwork.
• Ensure customers leave with a flavour-packed experience.
• Keep shifts running smoothly by coordinating across store areas.

Skills

Hospitality experience

Team leadership

Shift ownership

Customer service

Communication

Positive attitude

Growth mindset

Job description

QSRP Group in the UK is seeking a Team Leader to lead from the front, manage shifts, and drive outstanding customer experiences across busy stores.

You\'ll coach your team, ensure smooth day-to-day operations, balance priorities, and deliver a flavour-packed guest experience while maintaining high standards across all areas of the store.

Join a fast-paced organisation with strong growth, where flexibility, teamwork and the ability to motivate others are valued as highly as service quality.