Team Leader @ Juno

Incipio Group Limited; Greater London; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Tronc paid fairly

Career support and development

50% discount for food and drink

Awards and events

Learning & Development programmes

Job summary

Incipio Group Limited's Juno, a contemporary Italian restaurant and bar launching at Olympia in West London, seeks a Team Leader. You will lead a team, uphold hospitality standards, train staff and ensure guests are delighted with the service and atmosphere.

The role focuses on developing process, operations and people, while fostering a welcoming, energetic environment and delivering a memorable dining experience. Salary is hourly, £13–£14, full-time on-site.

Qualifications

• Experience delivering hospitality standards.
• Proven leadership in high-volume teams.
• Excellent guest interaction and service mindset.

Responsibilities

• Ensure the venue runs efficiently by leading the team.
• Support new starters and set high standards.
• Motivate with training and encouragement.
• Engage with guests and make recommendations.
• Collaborate with management to boost sales.
• Create a fun, positive atmosphere for staff and guests.
• Foster laughter, good vibes and teamwork.

Skills

Team leadership

Guest service

Communication

Problem solving

Job description

Incipio curates beautiful spaces with vibrant atmospheres for great times.. . Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration.. .

The Role:

Team Leaders are team who have grown into natural leaders and the best at what they do. Our Team Leaders are experts at making their teams feel amazing, with solid experience in delivering outstanding hospitality standards to our guests. They encourage their team to love and have pride in their work, setting standards and leading by example.. . We empower our Team Leaders to be approachable, open, honest and respected, and give them the tools to develop process, operations and people.. .

WHAT YOU'LL BE GETTING UP TO

• Ensuring the venue runs efficiently by setting an example and proactively leading your team.
• Supporting new starters in your venue, introducing them to the team and setting the highest of standards.
• Motivating your team by providing excellent support, training and encouragement.
• Engaging with guests, making recommendations, and ensuring their needs are met..
• Collaborating with the management team to increase sales and contribute to the success of the venue..
• Creating a fun and positive atmosphere, fostering laughter and good vibes among the team and guests..
• Having fun, laughing a lot and giving good vibes.

WHAT WE'RE LOOKING FOR

• Vibrant + energetic individuals.
• A leader, someone who enjoys setting examples and answering questions.
• A discipline for exceptional standards.
• Problem solvers.
• A natural with guests, someone who enjoys interaction.
• Friendliness, and approachability.
• A genuine desire to deliver a great experience to our guests.

BENEFITS + BEST BITS

• Tronc paid fairly and equally.
• 60% of our management teams have been promoted internally..
• Mental Maintenance: Therapy for free.
• Referral Bonus: refer a friend and once they have passed their probation you receive a bonus.
• Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows.
• Company awards to celebrate team and regular events.
• Incipio FC + Seasonal Socials.
• Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France).
• Enhanced Maternity, Paternity and Adoption leave.
• 50% discount for food and drink in all Incipio venues.
• Award winning Learning & Development programmes.
• Sunday Times Best Places to Work Employer.
• Award winning Diversity Programme.

Incipio & Inclusivity

We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Experience: Required
Employment: Full-time
Salary: £13 – £14 hourly

About Incipio Group Limited:
Bring yourself to work.. . We curate beautiful spaces with vibrant atmospheres for great times