Supervisor - New Italian Bar & Restaurant @Juno

Incipio Group Limited; London Borough of Hammersmith and Fulham; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Health care package

Discounts on food & drink

Internal promotions

Therapy for free

Career development

Company events

Incipio FC & Seasonal Socials

Enhanced parental leave

Job summary

Incipio Group Limited is launching Juno, a contemporary Italian restaurant and bar in West London, seeking a Supervisor to lead teams and deliver exceptional hospitality. You will bridge Managers and staff, coaching on shifts and ensuring smooth service in a vibrant, seasonal environment.

Join a brand focused on quality, warmth, and a great guest experience, with growth opportunities, internal promotions, and a strong benefits package supporting work-life balance.

Qualifications

• Experience leading hospitality teams.
• Strong problem-solving and decision-making.
• Excellent guest service and communication.
• Energetic, friendly and approachable.

Responsibilities

• Deliver outstanding hospitality across the team.
• Lead shifts and ensure efficient venue operations.
• Motivate and train staff with support.
• Drive sales with the management team.
• Plan, brief and prep the team for service.
• Implement ideas and processes on shift.

Skills

Leadership

Problem solving

Guest interaction

Team motivation

Job description

Incipio curates beautiful spaces with vibrant atmospheres for great times. Juno is a contemporary Italian restaurant and bar launching at Olympia, a space that blends the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno's hospitality will be warm, generous and effortlessly stylish. It's a restaurant designed to feel both familiar and fresh, with a menu built around seasonal plates, handmade pasta, and a confident drinks programme anchored by spritzes, negronis, and a considered Italian wine list. Juno will attract a broad audience, including local West Londoners, early evening pre-theatre diners and weekend groups looking for a place that feels fun but refined; a balance of accessibility and aspiration.

The Role:

Our Supervisors excel at leading their teams with strong problem-solving skills. They inspire and support their colleagues, seamlessly bridging the gap between Managers and the wider team.

WHAT YOU'LL BE GETTING UP TO

• Ensuring our guests have the best possible experience by delivering outstanding hospitality across your team.
• Ensuring the venue runs efficiently by setting an example and proactively leading your team and problem solving on shifts.
• Motivating your team by providing excellent support, training and encouragement.
• Working with your management team to drive sales in your venue with the support of your team.
• Proactive planning, preparation and briefing of the team.
• Bringing ideas, processes and orgainisation to life.
• Attending training courses to develop your leadership skills and gain certification such as First Aid, Fire Marshalls and Personal Licences.
• Having fun, laughing a lot and giving good vibes.

WHAT WE'RE LOOKING FOR

• Vibrant + energetic individuals.
• A leader, someone who enjoys setting examples and answering questions.
• An insightful and impactful person, who loves to see their team achieve.
• A discipline for exceptional standards.
• Problem solvers.
• Natural with guests, someone who enjoys interaction.
• Friendliness and approachability.
• A genuine desire to deliver a great experience to our guests.

BENEFITS + BEST BITS

• Tronc paid fairly and equally.
• 60% of our management teams have been promoted internally.
• Mental Maintenance: Therapy for free.
• Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more.
• Referral Bonus: refer a friend and once they have passed their probation you receive a bonus.
• Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows.
• Company awards to celebrate team and regular events.
• Incipio FC + Seasonal Socials.
• Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France).
• Enhanced Maternity, Paternity and Adoption leave.
• 50% discount for food and drink in all Incipio venues.
• Award winning Learning & Development programmes.
• Sunday Times Best Places to Work Employer.
• Award winning Diversity Programme.

Incipio & Inclusivity

We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Experience: Required
Employment: Full-time
Salary: £14 – £15.5 hourly

About Incipio Group Limited:
Bring yourself to work.. . We curate beautiful spaces with vibrant atmospheres for great times