Pub Team Leader: Elevate Service & Shifts

SmartRecruiters, Inc.; Glasgow; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Career progression across brands

33% employee discount on brands

15% discount for family

Employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

50% discount at inns/hotels

Refer a friend bonus up to £1,500

Wagestream

Retail discounts up to 30%

Job summary

Greene King is seeking a Team Leader to guide the bar team, ensuring shifts run smoothly and standards are kept high. You will lead by example, support colleagues, and keep customers happy with a welcoming, efficient service.

This role focuses on teamwork, quick thinking during busy periods, and maintaining safety and legality behind the bar. A positive, proactive attitude is essential for success.

Qualifications

• Proven ability to lead a team during busy shifts.
• Demonstrates high standards and ensures customer satisfaction.
• Ability to deputise for management and resolve issues.
• Keeps bar operations safe, legal, and clean.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Team Leadership

Customer Service

Attention to Detail

Adaptability

Positive Attitude

Job description

Greene King is seeking a Team Leader to guide the bar team, ensuring shifts run smoothly and standards are kept high. You will lead by example, support colleagues, and keep customers happy with a welcoming, efficient service.

This role focuses on teamwork, quick thinking during busy periods, and maintaining safety and legality behind the bar. A positive, proactive attitude is essential for success.