Team Leader: Inspire a Fun, Fast-Paced Guest Experience

BPL; Retford; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free parking

15% staff discount

Free Your Space membership

Job summary

Your Space Retford, part of BPL, is recruiting a Team Leader to drive a busy, guest-focused operation. You will lead from the front, coordinate daily activities, mentor staff and ensure top service delivery while upholding safety standards.

In this role you’ll manage rotas, training, and cross-department collaboration, fostering a positive, energetic environment where team members can grow and shine in a fast-paced, fun setting, with clear progression within the Your Space network.

Qualifications

• Experience leading teams in fast-paced environments.
• Ability to coordinate rotas and staff cover.
• Ensuring health and safety standards are met.

Responsibilities

• Leading Operations: coordinate rotas and staff cover.
• Support training and team development.
• Communication across departments for smooth operations.
• Maintain checks/logs and report key issues.
• Conduct daily safety and water quality checks.
• Lead staff briefings and lifeguard rotations.
• Respond to incidents and customer concerns.
• Ensure compliance with health and safety standards.
• Help maintain cleanliness, customer service, and staff coverage.

Skills

Leadership

Team motivation

Staff development

Customer service

Job description

Your Space Retford, part of BPL, is recruiting a Team Leader to drive a busy, guest-focused operation. You will lead from the front, coordinate daily activities, mentor staff and ensure top service delivery while upholding safety standards.

In this role you’ll manage rotas, training, and cross-department collaboration, fostering a positive, energetic environment where team members can grow and shine in a fast-paced, fun setting, with clear progression within the Your Space network.