Team Leader - Elevate Service & Team Performance

Greene King; Cramlington; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development

Staff discounts

Job summary

Farmhouse Inns in the United Kingdom is seeking a proactive Team Leader to guide the shift, ensuring excellent guest experiences and smooth service. You’ll support management, coordinate the team, and maintain high standards across service, safety, and allergen controls.

You will role-model great service, react quickly to issues, and foster a welcoming atmosphere for customers and colleagues alike.

Qualifications

• Ability to provide a heartfelt and memorable guest experience.
• Deputise for management and resolve issues during absence.
• Coordinate the team during busy shifts for smooth service.
• Ensure bar area is safe, legal and clean with quick issue resolution.

Responsibilities

• Lead by example to ensure the shift runs like clockwork.
• Maintain high standards and keep customers happy.
• Organise and coordinate the team during busy periods.
• Support bar safety and allergen controls throughout service.

Skills

Attention to detail

Customer service

Team leadership

Communication

English proficiency

Allergen awareness

Job description

Farmhouse Inns in the United Kingdom is seeking a proactive Team Leader to guide the shift, ensuring excellent guest experiences and smooth service. You’ll support management, coordinate the team, and maintain high standards across service, safety, and allergen controls.

You will role-model great service, react quickly to issues, and foster a welcoming atmosphere for customers and colleagues alike.