Hospitality Team Leader: Lead Service & Standards

Farmhouse Inns; Blantyre; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Career progression

33% staff discount

15% family discount

Employee assistance program

Maternity/Paternity policies

Menopause friendly employer

50% discount at Greene King Inns/hot就

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Farmhouse Inns in Hamilton is seeking a Team Leader to guide the shift, support the team, and ensure smooth operations while maintaining high standards for service and safety. You will deputise for management, organise the team during busy periods, and ensure the bar is safe, legal, and clean.

Strong English communication and the ability to think on your feet are essential. The role offers a competitive salary with pension contributions and benefits across the Farmhouse Inns brands, including

Qualifications

• Lead by example to ensure the shift runs smoothly and guests are well looked after.
• Deputise for the management team and resolve issues promptly.
• Coordinate the team during busy periods to maintain service standards.
• Keep the bar area safe, legal, and clean and handle issues quickly.

Responsibilities

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts to ensure everything runs like clockwork.
• Ensure the bar is safe, legal and clean, addressing issues promptly.

Skills

Team leadership

Customer service

Communication skills

Adaptability

Attention to detail

Job description

Farmhouse Inns in Hamilton is seeking a Team Leader to guide the shift, support the team, and ensure smooth operations while maintaining high standards for service and safety. You will deputise for management, organise the team during busy periods, and ensure the bar is safe, legal, and clean.

Strong English communication and the ability to think on your feet are essential. The role offers a competitive salary with pension contributions and benefits across the Farmhouse Inns brands, including