Team Leader - Complex Care & Behaviour Support

Linkit Recruitment; Doncaster; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Pension contribution

Job summary

LRL is seeking Team Leaders/Deputy Managers across the YORKSHIRE region to provide operational leadership for a staff team delivering high-acuity support to individuals with complex behavioural needs within 3:1, 4:1 and 5:1 staffing. The role blends direct care with shift leadership, supervision, quality assurance and incident management.

You will lead shifts, manage risk, implement PBS plans, and ensure staff are trained in de-escalation and safe restraint where appropriate, while safeguarding

Qualifications

• Substantial experience in complex care, learning disability, autism, ABI, mental health or high-risk behavioural services.
• Strong previous experience working within and preferably leading 3:1, 4:1 or 5:1 packages.
• Significant experience managing behaviours that challenge and physical aggression.
• Advanced practical experience of de-escalation and crisis prevention.
• Practical experience of appropriately managed physical intervention/restraint.
• Experience leading, supervising or managing staff during significant behavioural incidents.
• Experience implementing PBS plans and complex risk assessments.
• Knowledge of DoLS, safeguarding and least restrictive practice.
• Strong incident reporting and escalation skills.

Responsibilities

• Lead the staff team during shifts and ensure appropriate allocation and deployment within enhanced staffing arrangements.
• Maintain oversight of risk and ensure staffing arrangements remain appropriate to the individual's presentation.
• Ensure staff understand triggers, early warning signs, preventative strategies and escalation protocols.
• Lead staff responses during significant behavioural incidents.
• Ensure de-escalation is the primary response and that restrictive interventions are only used as a last resort where lawful, necessary, proportionate and authorised.
• Ensure only appropriately trained and competent staff participate in physical interventions.
• Coordinate responses to aggression, violence, absconding, self-injury, environmental destruction and other high-risk behaviour.
• Ensure appropriate emergency escalation where risks cannot safely be managed by the care team.
• Conduct shift briefings and handovers.
• Review daily records, behavioural observations, incident reports and other documentation for accuracy and completeness.
• Ensure incidents and restrictive interventions are escalated appropriately.
• Participate in post-incident reviews and identify learning or changes required.
• Monitor staff practice and immediately address unsafe or inconsistent care.
• Support staff supervision, competency assessments and performance management.
• Identify training and development requirements.
• Support implementation and review of PBS strategies and behavioural risk assessments.
• Liaise with the Deputy Manager, Service Manager, clinical team and external professionals.
• Promote safeguarding, dignity, independence, human rights and least restrictive practice.
• Ensure staff understand and comply with DoLS conditions and other legal restrictions applying to individuals.

Job description

LRL is seeking Team Leaders/Deputy Managers across the YORKSHIRE region to provide operational leadership for a staff team delivering high-acuity support to individuals with complex behavioural needs within 3:1, 4:1 and 5:1 staffing. The role blends direct care with shift leadership, supervision, quality assurance and incident management.

You will lead shifts, manage risk, implement PBS plans, and ensure staff are trained in de-escalation and safe restraint where appropriate, while safeguarding