Lead Support Worker - Complex Care & Behaviour

Linkit Recruitment; Coventry; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Pension scheme

Internal training for progression

Job summary

LRL is recruiting for Team Leaders / Deputy Managers across the Midlands to provide operational leadership to teams delivering high-acuity support to individuals with complex behavioural needs in 3:1, 4:1 and 5:1 staffing arrangements.

You will combine direct care with shift leadership, staff supervision, quality assurance, and incident management, ensuring PBS plans, risk assessments and DoLS are implemented safely and in line with human rights standards.

Qualifications

• Substantial experience in complex care, learning disability, autism, ABI, mental health or high-risk behavioural services.
• Experience leading 3:1, 4:1 or 5:1 care packages.
• Experience managing behaviours that challenge and physical aggression.
• Advanced practical experience of de-escalation and crisis prevention.
• Practical experience of appropriately managed physical intervention/restraint.
• Experience leading, supervising or managing staff during significant behavioural incidents.
• Experience implementing PBS plans and complex risk assessments.
• Knowledge of DoLS, safeguarding and least restrictive practice.
• Strong incident reporting and escalation skills.

Responsibilities

• Lead shifts and deploy staff within enhanced staffing arrangements.
• Maintain oversight of risk and ensure staffing remains appropriate to the individual's presentation.
• Ensure staff understand triggers, early warning signs, preventative strategies and escalation protocols.
• Lead staff responses during significant behavioural incidents.
• Ensure de-escalation is the primary response and restrictive interventions are only used as a last resort.
• Coordinate responses to aggression, violence, absconding, self-injury and high-risk behaviour.
• Conduct shift briefings and handovers, review records for accuracy.

Skills

Complex care leadership

Shift leadership

De-escalation techniques

DoLS knowledge

PBS plans implementation

Incident reporting

Job description

LRL is recruiting for Team Leaders / Deputy Managers across the Midlands to provide operational leadership to teams delivering high-acuity support to individuals with complex behavioural needs in 3:1, 4:1 and 5:1 staffing arrangements.

You will combine direct care with shift leadership, staff supervision, quality assurance, and incident management, ensuring PBS plans, risk assessments and DoLS are implemented safely and in line with human rights standards.