Team Leader

Royal Wolverhampton NHS Trust; Wolverhampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent NHS organization is seeking a Senior Employee Services Team Leader to manage payroll services for around 40,000 employees. This role requires strong leadership skills to oversee the payroll process, ensuring timely and accurate payment of salaries and expenses in compliance with NHS regulations. Ideal candidates should have extensive payroll knowledge and previous supervisory experience. The Trust values flexibility in work arrangements and encourages discussions on individual needs during the hiring process.

Benefits

Supportive working environment

Flexible working arrangements

Qualifications

• Experience supervising payroll processes and staff.
• Ability to interpret national pay-related guidance.
• Excellent organisational skills to manage workloads.

Responsibilities

• Ensure accurate and timely payroll processing.
• Manage payroll preparation and documentation.
• Liaise with auditors and resolve payroll queries.
• Supervise payroll input and output checks.

Skills

Payroll knowledge

Leadership

Problem-solving

Education

Experience in payroll services

Understanding of NHS Terms and Conditions

Job description

Overview

The Senior Team Leader has overall day‑to‑day management responsibility for the staff within the Employee Services Department, to provide a comprehensive customer‑focused payroll service.

The Employee Services Team includes Team Leaders, Senior Employee Services Advisors, Employee Services Advisors, through to Employee Services Assistants.

To ensure the delivery of the client organisation payroll each week and month, and that the service runs effectively and professionally, with accurate calculation and timely payment of salaries and staff expenses.

To be responsible for the supervision and completion of the payroll end‑to‑end processing ensuring accurate and timely payments of salaries and expenses in accordance with the relevant terms and conditions of employment and adhering to all the necessary policies and procedures.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Key Responsibilities

• 1. To ensure the delivery of the client organisation payroll each week and month, and that the service runs effectively and professionally, with accurate calculation and timely payment of salaries and staff expenses.
• 2. To be responsible for the supervision of the payroll preparation ensuring accurate and timely payments of salaries and expenses in accordance with the relevant terms and conditions of employment and adhering to all the necessary policies and procedures.
• 3. To be responsible for sending the weekly and monthly BACS payment on time in line with the deadlines. To ensure that all necessary checks have been carried out and resolve any issues that may arise.
• 4. To effectively manage and plan your own and the department's workload to ensure the provision of a comprehensive payroll service which complies with all relevant regulations and statutory requirements while embracing departmental, Trust and Shared Service Clients objectives.
• 5. To liaise with all levels of staff within the Trust, Shared Service Clients and any external organisations providing expert guidance and support on payroll legislation, expenses legislation, NHS Pension and the Trust's alternative Pension scheme provider (NEST). To resolve complex payroll, tax and pension queries promptly and effectively, making decisions, and to action appropriately authorised and documented adjustments.
• 6. To process statutory and non‑statutory returns in accordance with appropriate timescales.
• 7. To ensure that all relevant monthly and annual reconciliations are carried out accurately and on time and necessary records and documents are submitted and maintained in line with NHS and Statutory Regulations on the keeping of records, including but not limited to the administration of P60s and P11Ds. To ensure the appropriate deductions for HMRC and NHS Pensions are correctly administered. To manage the control and reconciliation of any other payroll deductions, including the production of reports and payover documentation.
• 8. To liaise with auditors to ensure the efficient completion of internal and external audit of the payroll and to ensure that details of the audit recommendations are implemented.
• 9. To manage and supervise all necessary checks of payroll input and output and browsing of payroll results prior to producing payments ensuring that all deadlines are achieved at all times.

Flexible Working

As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work‑life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on‑boarding process.

Further Information

This is an exciting opportunity for an enthusiastic and motivated Senior Employee Services Team Leader to join the Employee Services team to support our payroll shared services for clients across the Black Country and beyond, processing circa. 40,000 employees.

The post holder will provide leadership to the Employee Services Team in accordance with the stated corporate strategy, Standing Financial Instructions and Business Objectives of the Trust and Shared Service clients, ensuring a high quality, comprehensive, effective and efficient payroll services that ensures the timely payment of all employee remuneration, expenses and allowances in accordance with statutory requirements, Department of Health and Social Care, Agenda for Change and trust policies, and any other legislative requirements where necessary.

Qualifications

You should be hard working, enthusiastic, eager to develop and progress. You should have sound payroll knowledge and preferably expert level of NHS Terms and Conditions of Service; ESR and Pensions online. You will be able to interpret complex national pay related guidance and provide payroll and pension advice to the Trust directors, managers and employees as required.

Previous experience of working within a Senior Employee Services/Payroll role is required for this role, preferably NHS but not essential.