Team Leader

Leading Lives; West Stow; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Cycle to work

Hybrid Working

Sleep-in shifts pay

Welcome aboard bonus

Employee-owned

Training opportunities

Job summary

Leading Lives is seeking a Team Leader for our community hub in Haverhill, Suffolk. The role supports adults with learning disabilities and autism, coordinating a small team and creating engaging, outcome-focused activities that promote independence and personal growth.

The position is 18.5 hours per week, with a pay rate of £13.52 per hour plus enhancements. The organisation is employee-owned, offering shareholder opportunities and a range of benefits.

Qualifications

• Level 3 Health & Social Care qualification is required.
• Strong communication and leadership skills are essential.
• Experience in social care and a passion for people is required.
• Commitment to person-centred approaches and independence.

Responsibilities

• Lead, motivate and develop a committed support team.
• Work with the Service Manager to continually develop and improve the service.
• Create and oversee engaging, outcome-focused activities and programmes.
• Champion person-centred approaches that promote independence and choice.
• Support bespoke one-to-one support where required.
• Take responsibility for team supervision, meetings and day-to-day staff support.
• Assist the Service Manager with quality assurance, compliance and service improvement initiatives.
• Help create a positive, welcoming and ambitious culture for customers and staff.

Skills

Team Management

Leadership

Supervisory Skills

Providing Care

Support Clients

Education

Level 3 Health & Social Care

Job description

18.5 hours a week | £13.52/hr + Enhancements | Employee-Owned Organisation

We are looking for an enthusiastic and inspiring Team Leader who is passionate about supporting adults with learning disabilities and autism to achieve meaningful outcomes and live fulfilling lives.

This is an exciting opportunity to join a small, friendly Community Hub in Haverhill, Suffolk, at a time of development and growth. We are seeking someone who is ready to make their mark on the service, bringing fresh ideas, energy and creativity to help shape its future. Working closely with the Service Manager, you will play a pivotal role in developing and enhancing our programme, creating engaging, outcome-focused sessions that encourage independence, confidence and personal growth.

Our Community Hub is ideally located within walking distance of Haverhill town centre, East Town Park and the beautiful Railway Walk. We offer a varied programme of activities and outings, including visits to farms, zoos, the Pottery Shed and the Music Hub, alongside bespoke one-to-one support for individuals who require a more personalised approach.

The successful candidate will be a natural motivator who can inspire and develop a team, encouraging high standards of person-centred support and ensuring the very best outcomes for the people we support. You will be someone who not only generates innovative ideas but has the drive, organisation and determination to turn them into reality.

As Team Leader, you will:

• Lead, motivate and develop a committed support team.
• Work alongside the Service Manager to continually develop and improve the service.
• Create and oversee engaging, outcome-focused activities and programmes.
• Champion person-centred approaches that promote independence and choice.
• Support the delivery of bespoke one-to-one support where required.
• Take responsibility for team supervision, team meetings and day-to-day staff support.
• Assist the Service Manager with quality assurance, compliance and service improvement initiatives.
• Help create a positive, welcoming and ambitious culture where both customers and staff can thrive.

If you are organised, proactive, creative and committed to delivering exceptional support, this is a fantastic opportunity to help shape an evolving service and make a real difference in people's lives.

About The Role

• Award-winning training & development
• Opportunity to become a shareholder in our employee-owned enterprise
• Up to 8% pension contribution
• Cycle to work scheme, EAP, casual dress, sick pay, and more
• Make a difference—every single day

What You’ll Need:

• Level 3 in Social Care (or equivalent)
• Strong communication, leadership, and IT skills
• Experience in social care and a passion for people

You’ll receive a 3-week induction with a dedicated buddy to support you from day one. Start date subject to enhanced DBS and safer recruitment checks.

Required Criteria

• Candidate must have achieved Level 3 in Health and Social Care
• Passion for supporting adults with learning disabilities and autism to achieve meaningful outcomes and live fulfilling lives.
• Ability to lead, motivate, and develop a committed support team.
• Demonstrated ability to create and oversee engaging, outcome-focused activities and programmes.
• Commitment to championing person-centred approaches that promote independence and choice.
• Ability to take responsibility for team supervision, team meetings, and day-to-day staff support.
• Organised, proactive, creative, and committed to delivering exceptional support.
• Possess the drive, organisation, and determination to implement innovative ideas.
• Ability to assist with quality assurance, compliance, and service improvement initiatives.
• Ability to support the delivery of bespoke one-to-one support where required.

Desired Criteria

• Prior experience in a team leader or supervisory role within a social care or support setting.
• Experience working directly with adults with learning disabilities and autism.
• Relevant qualifications in social care, health, or a related field.

Skills Needed

Team Management, Supervisory Skills, Leadership, Providing Care, Ability to support clients with learning disabilities and/or complex needs

About The Company

Leading Lives is proud to be an employee-owned co-operative and social enterprise, meaning we're driven by purpose, not profit. Every decision we make focuses on creating positive outcomes for the people we support, our colleagues and communities.

Being employee-owned means colleagues have a genuine voice in how Leading Lives develops. Once eligible, employees can become members, contributing to key decisions, taking part in voting and helping shape the organisation's future. We believe the people delivering support every day are best placed to influence how we grow.

Our co-operative approach creates a culture built on collaboration, openness and shared responsibility. We encourage colleagues to bring ideas, challenge how things are done and contribute to improving our services. Everyone is empowered to make a difference, whatever their role.

By combining sustainability with social purpose, we create meaningful careers where people can grow, contribute and make a lasting impact. When you join Leading Lives, you become part of an organisation that exists to help people lead the life they choose while giving employees a real stake in its success

Company Culture

At Leading Lives, people are at the heart of everything we do. Our purpose is simple: to support people with social care needs to lead the life they choose. This purpose shapes our culture, guides our decisions and inspires how we work together every day.

Leading Lives is built around four key pillars: People, Impact, Quality and Sustainability. These pillars help us create positive outcomes for the people we support while ensuring we continue to grow as an organisation. People is about valuing relationships, promoting dignity and respect, and helping others achieve their goals. Impact focuses on making a difference, embracing innovation and finding better ways to support individuals and communities. Quality drives our commitment to delivering safe, person-centred services and continually improving what we do. Sustainability ensures we use resources responsibly and build resilient services for the future.

As an employee-owned organisation, we believe everyone has a voice. We encourage colleagues to contribute ideas and help shape the future of Leading Lives. We know the best services are delivered by engaged people who feel valued and listened to.

Our values are equally important. We believe that we grow ourselves to grow others, investing in learning, development and progression. We embrace flexibility, adapting to changing needs and supporting colleagues to find solutions. Above all, we are committed to promoting independence, choice, opportunity and inclusion in everything we do.

When you join Leading Lives, you become part of a supportive community where collaboration, improvement and making a difference are part of everyday life

Company Benefits

Benefits offered by Leading Lives

• Holiday entitlement that works for you - Our holiday package increases with service, and you have the opportunity to purchase additional hours
• Peace of mind should you fall ill - We offer occupational sick pay as well as statutory sick pay. We also have an Employee Assistance Programme
• We pay generous sleep-in rates - Sleep-in shifts are available for some of our support worker or team leader roles. The pay rate for these are £65 per shift
• Award-winning, in-house training - Our award-winning, bespoke, in-house training, will ensure you are confident and effective in your role
• Travel benefits for you & the planet - We provide a generous mileage rate of 45p per mile, and a cycle purchase scheme to help you go green!
• Owned and run by our employees - We’re employee-owned & not-for-profit. Surpluses are re-invested into our community.
• We offer a welcome aboard bonus - You could qualify for a welcome aboard bonus worth of £250
• Vacation, Paid time off, Paid sick days, Flexible schedule, Employee development programs, Sabbatical leave, Casual dress, Free parking, Cycle to work, Referral bonus, Employee Assistance Scheme, Wellbeing Scheme, Work With Charities, Hybrid Working, Culture of recognition, Progression opportunities, Bereavement leave, Long service awards, Service recognition increases to annual leave, Staff celebration events