Service Leader

Domus Recruitment; Runcorn; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Career progression

Casual dress code

Discounts

Job summary

Domus Recruitment is seeking a proactive health and social care leader to oversee and support a team delivering high-quality, person-centred care. You will supervise staff, manage rotas, and ensure safeguarding and compliance with CQC standards while building strong partnerships with families and professionals.

The role involves developing intensive support plans, managing budgets, and driving service improvement to help individuals live independently and engage with their communities.

Qualifications

• Experience in health or social care environments.
• Experience as Registered Manager, Senior Leader, Senior Support Worker or Deputy Manager preferred.
• Ability to develop and manage intensive support plans.

Responsibilities

• Lead, manage and develop Support Workers, including rotas, supervision and performance management.
• Ensure high-quality, person-centred support is delivered.
• Manage safeguarding concerns appropriately.
• Ensure services meet CQC requirements and organisational standards.
• Oversee health & safety, risk, budgets and daily operations.
• Collaborate with families, professionals and external agencies.
• Complete reports, audits and administrative tasks.
• Support recruitment, induction and ongoing staff development.
• Develop and review support plans reflecting individuals' needs and aspirations.

Skills

Leadership

People management

Supervision

Safeguarding

Budget management

Report writing

Recruitment

Team development

IT proficiency

Education

NVQ Level 3 or above

Tools

IT systems

Job description

About the People You'll Support

You'll be supporting adults with learning disabilities, autism and physical disabilities, helping them to build independence, achieve their goals and be active members of their local communities.

What You'll Be Doing

• Leading, managing and developing Support Workers, including rotas, supervision and performance management.
• Ensuring high-quality, person-centred support is consistently delivered.
• Managing and responding appropriately to safeguarding concerns.
• Ensuring services meet CQC requirements and organisational standards.
• Overseeing health and safety, risk management, budgets and day-to-day operations.
• Working collaboratively with families, professionals and external agencies.
• Completing reports, audits and other administrative requirements.
• Supporting recruitment, induction and ongoing development of colleagues.
• Developing and reviewing support plans to ensure they reflect the individual needs, wishes and aspirations of the people we support.

About You

Great social care leadership is about more than qualifications and experience. It's about values, compassion, confidence and the ability to inspire others.

You'll already have experience working within a health or social care environment and may be an experienced Registered Manager, Senior Leader, Senior Support Worker or Deputy Manager looking for your next challenge.

We're looking for someone who is

• Positive, proactive and approachable.
• Compassionate, flexible and committed to making a difference.
• Confident in leading and supporting a team.
• Experienced in developing and managing intensive support plans.
• Passionate about enabling people to live independently and fulfil their potential.
• Committed to supporting people to be active and valued members of their local communities.
• Comfortable using basic IT systems and completing administrative tasks.
• Confident working with families, professionals and external agencies.

Qualifications

• To succeed in this role, you'll hold a relevant professional qualification, such as NVQ Level 3 or above.

What's on Offer?

• £31,000 - £32,000annual salary
• 25 days' annual leave plus bank holidays
• Pension scheme
• Ongoing training and career progression opportunities
• Supportive leadership and management
• No uniform - comfortable, casual clothing
• Shopping discounts
• Recommend-a-Friend bonus with Love2Shop vouchers
• Financial hardship fund
• Investment in colleague wellbeing
• Free DBS check

Most importantly, you'll have the opportunity to do what you love every day- from supporting people to develop new skills and achieve their goals, to enjoying hobbies, cooking, going for walks and simply having a chat.