Team Leader

TN United Kingdom; Sunderland; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Team Leader at an iconic fast-food restaurant! This role is perfect for those who thrive in a dynamic environment and want to lead and inspire a diverse team. You'll play a crucial role in delivering exceptional service and maintaining high operational standards. With opportunities for growth and development, this position promises a rewarding experience where your passion and energy can shine. Embrace the chance to make a difference in a fun and supportive atmosphere while bringing delicious meals to customers. Ready to take the next step in your career? Bring your originality and enthusiasm to the table!

Benefits

Flexible schedules

Cross-training opportunities

Qualifications support

Qualifications

• Experience in customer service and team leadership.
• Ability to manage inventory and maintain cleanliness.

Responsibilities

• Assist with daily operations and food preparation.
• Provide exceptional customer service and ensure satisfaction.
• Coach and guide team members for consistent performance.

Skills

Customer Service

Team Leadership

Communication

Problem Solving

Inventory Management

Education

High School Diploma

Job description

Social network you want to login/join with:

At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.

As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:

1. Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
2. Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
3. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
4. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
5. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original.

It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor, making every shift high-flyin’ and high-fryin’.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we’ve got you.

There are all kinds of opportunities at KFC.

Who we are.

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring it. Your energy, grit, spirit, and story.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Check out our website for more information about what life is like at KFC.

Neurodiverse? Our accessibility toolbar can support you when you apply.

UNITED BY THE BUCKET

At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend of approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.

If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.