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A leading company in the hospitality sector is offering a Team Leader Apprenticeship at KFC in Gateshead. This role involves supporting restaurant operations, coaching team members, and delivering exceptional customer service. The apprenticeship provides essential managerial skills and opportunities for educational development, including free meals and discounts.
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As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:
Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It's not just what you do at KFC. It's the way you do it. Unapologetically you, undeniably original. You'll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin' and high fryin'.
We take your ambition seriously; you'll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin' good chicken to our customers. And whatever your journey looks like, we'll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
And if you needed any more persuasion, we also offer free meals, 25% discount, flexible shifts and educational development up to degree level to all of our Team Leaders as standard.
There are all kinds of opportunities at KFC.
Hospitality Supervisor Apprenticeship - Food and Beverage L3 including Functional Skills in Maths and English if required
Team WorkingOrganisation Skills
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