Foh team leader

greene king; Middlesbrough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Team Leader to ensure smooth operations and provide exceptional customer experiences. This role involves leading a dedicated team, addressing issues, and maintaining high standards in a vibrant pub environment. Opportunities for career progression and various employee benefits are offered.

Benefits

Competitive salary and pension contributions

Opportunities for career progression

33% discounts for you and 15% for loved ones

Free employee assistance program

50% discount at Greene King Inns

Referral bonus of up to £1,500

Access your wages early with Wagestream

Retail discounts at Superdrug, Three Mobile, and more

Qualifications

• Provide memorable customer experiences every time.
• Deputise for management and resolve issues in their absence.
• Coordinate the team during busy shifts for smooth operations.

Responsibilities

• Lead by example in providing excellent service and a warm welcome.
• Ensure the bar is safe, legal, clean, and issues are promptly addressed.

Skills

Customer Service

Team Coordination

Problem Solving

Attention to Detail

Job description

Job Title: Team Leader

As a Team Leader, you’ll lead by example, ensuring the team has everything they need for a smooth shift. You’ll maintain high standards and keep our customers satisfied.

Company Description

Join us at Greene King pubs, where we are a community hub, bringing people together over food, drinks, and events. Our pubs are the heart of the local area, led by local heroes and a dedicated team.

Additional Information

We’re committed to rewarding our team’s hard work:

• Competitive salary and pension contributions.
• Opportunities for career progression across our brands, with training and development at all levels.
• Discounts of 33% for you and 15% for loved ones on all our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• 50% discount at Greene King Inns and hotels for you and 25% for loved ones.
• Referral bonus of up to £1,500 for successful referrals.
• Access your wages early with Wagestream.
• Retail discounts at Superdrug, Three Mobile, and more.

Qualifications

As a Team Leader, you will…

• Provide memorable customer experiences every time.
• Deputise for management and resolve issues in their absence.
• Coordinate the team during busy shifts for smooth operations.
• Ensure the bar is safe, legal, clean, and issues are promptly addressed.

What You’ll Bring

• An eye for detail, ensuring perfect pours.
• Lead by example in providing excellent service and a warm welcome.
• Ability to think quickly and adapt during busy periods.
• A positive attitude and team spirit.