Front of House Team leader

greene king; Middlesbrough; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pub company seeks a Team Leader to ensure exceptional customer experiences and smooth operations. You will lead by example, maintaining high standards and coordinating the team effectively. This role offers opportunities for career progression and various employee benefits.

Benefits

Competitive salary and pension contributions

Career progression opportunities

33% discount for employees and 15% for loved ones

Free employee assistance program

50% discount at Greene King Inns

Referral bonus of up to £1,500

Early wage access with Wagestream

Retail discounts including up to 30% off at Superdrug

Qualifications

• Experience in a leadership role in hospitality.
• Strong team spirit and positive attitude.
• Ability to manage shifts and resolve issues.

Responsibilities

• Lead the team to ensure smooth operations during shifts.
• Maintain high standards of service and cleanliness.
• Deputise for management when necessary.

Skills

Leadership

Customer Service

Team Coordination

Attention to Detail

Adaptability

Job description

Job Title: Team Leader

As a Team Leader, you’ll lead by example, ensuring the team has everything they need to make the shift run smoothly. You’ll maintain high standards and ensure our customers are kept happy.

Company Description

Join us at Greene King pubs, where we are a beacon for communities, bringing people together. Our community pubs are the heart of the local area, led by a local hero and staffed by a team ready to serve your favorite drinks. Our pubs are central hubs for events, food, and socializing.

Additional Information

We reward hard work with:

• A competitive salary and pension contributions
• Opportunities for career progression across our brands, with training and development at all levels
• Discounts of 33% for you and 15% for loved ones on all our brands
• Free employee assistance program covering mental health, well-being, financial, and legal support
• 50% discount at Greene King Inns and hotels for you and 25% for loved ones
• Referral bonus of up to £1,500 for referring a successful candidate
• Access your wages early with Wagestream
• Retail discounts including up to 30% off at Superdrug and exclusive deals with Three Mobile

Qualifications

As a Team Leader, you will:

• Provide customers with a memorable experience
• Deputise for management and resolve issues in their absence
• Organize and coordinate the team during shifts to ensure smooth operations
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely

What you’ll bring:

• An eye for detail to ensure perfect pours
• Leadership in providing excellent service and a warm welcome
• Ability to think quickly and adapt during busy shifts
• A positive attitude and strong team spirit