Team Leader

Sgs-Care-Ltd; Stoke-on-Trent; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Paid holiday

Gym membership / wellness programmes

Casual dress

Referral bonus

Free meals during shifts

Employee Assistance Scheme

Perks Card

Wellbeing Scheme

Job summary

Sgs-Care-Ltd in Stoke-on-Trent is seeking a resilient Team Leader to supervise shifts in a Residential Children's Home, delivering trauma-informed care to young people with complex needs.

You will provide supervision to care staff, contribute to care plan development and reviews, and support the Registered Manager and Deputy Manager in daily operations. A full UK driving licence is required, and weekend and sleep-in shifts are expected.

Qualifications

• Level 3 Diploma in Residential Childcare (or working towards completion).
• Level 5 Leadership & Management desirable.
• At least 1 year of experience in residential childcare.
• Full UK driving licence required and willingness to work shifts, including weekends and sleep-ins.

Responsibilities

• Supervise shifts confidently and lead the care team.
• Support the development and review of care plans.
• Provide supervision and guidance to residential care staff.
• Assist the Registered Manager and Deputy Manager with daily operations.
• Demonstrate safeguarding knowledge and act as a role model.

Skills

Leadership

Supervision

Communication

Safeguarding

Education

Level 3 Diploma in Residential Childcare (or working towards)

Level 5 Leadership & Management desirable

Job description

Job Title: Team Leader

Location: Stoke-on-Trent, Staffordshire, ST2

Salary: £38,849.56 per annum

Employment Type: Full time

Service: Residential Children's Home

Service Users: Young people with complex needs, cared for through trauma-informed practice

Qualifications Required: Level 3 Diploma in Residential Childcare (or working towards completion); Level 5 Leadership & Management desirable

Experience Required: At least 1 year of experience in residential childcare

Who we are looking for: A resilient, motivated Team Leader who can lead shifts confidently and support the team to deliver high-quality, trauma-informed care in line with individual care plans. You'll provide supervision and guidance to residential care staff, contribute to the development and review of care plans, and support the Registered Manager and Deputy Manager with daily operations. Strong safeguarding knowledge, excellent communication skills, and the ability to act as a role model are essential, along with a full UK driving licence and the flexibility to work shifts, including weekends and sleep-ins.

Who you will be working for:

• Company type/size: An established, values-led care provider
• Number of homes: 17 homes across three specialist service areas
• Other services: Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Supported Accommodation, operating across the North West, West Midlands, and North Wales

Why this home & company:

• Training / qualifications: Ongoing training and professional development, on-the-job learning
• Progression: Clear progression opportunities
• Benefits: Paid holiday, employee discounts, gym membership/wellness programmes, casual dress, referral bonus, free meals during shifts, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Blue Light Card, culture of recognition, bereavement leave, long service awards, service recognition increases to annual leave, staff celebration events, company employee app
• Ethos / Culture: A culture rooted in compassion, collaboration, and commitment to excellence, with an inclusive, supportive environment where every team member is valued and encouraged to grow

Individuals with only CQC experience and / or who have not worked in an Ofsted Registered Children’s Home will not be considered.

Sponsorship is not available.