Team Leader

Sgs-Care-Ltd; Hempstalls; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Competitive salary

Vacation, paid time off

Employee discounts

Gym membership or wellness programs

Casual dress

Referral bonus

Free meals during shifts

Employee Assistance Scheme

Progression opportunities

Bereavement leave

Long service awards

Staff celebration events

Perks Card

Wellbeing Scheme

Blue Light Card

Culture of recognition

Job summary

SGS-Care-Ltd is recruiting a Team Leader for a Residential Children’s Home in Stoke-on-Trent. You will lead a team to deliver high-quality care for children and young people with complex needs, including EBD.

Key requirements include a Level 3 Diploma in Residential Childcare (or working towards it), Level 5 Leadership & Management desirable, and at least 1 year in residential childcare with supervisory experience.

Qualifications

• Level 3 Diploma in Residential Childcare essential or working towards completion.
• Level 5 Leadership & Management qualification desirable.
• At least 1 year of experience in residential childcare, ideally with supervisory/management experience.

Responsibilities

• Lead and supervise a residential children’s home team with a focus on development.
• Ensure safeguarding procedures and legal frameworks are followed.
• Plan, organise and coordinate shifts including weekends and sleep-ins.
• Apply trauma-informed practice to support children and young people.

Skills

Leadership

Team management

Safeguarding

Communication

Planning

Trauma-informed

Driving licence

Education

Level 3 Diploma in Residential Childcare

Level 5 Leadership & Management qualification

Job description

Job Title: Team Leader - Residential Children's Home

Location: Stoke-on-Trent, Staffordshire

Salary: £38,849.56 per annum Employment Type: Full time

Service: Children's Home

Service Users: Children and young people with complex needs, including Emotional and Behavioural Difficulties (EBD)

Qualifications Required: Level 3 Diploma in Residential Childcare (or working towards completion) essential; Level 5 Leadership & Management qualification desirable

Experience Required: At least 1 year of experience in residential childcare, ideally with previous supervisory or management experience

The Home:

Who we are looking for: A committed and experienced Team Leader with a strong understanding of child development and trauma-informed practice. You'll need excellent planning, organisation and communication skills, a sound understanding of safeguarding procedures and relevant legal frameworks, and the resilience to stay calm and adaptable under pressure. A full UK driving licence and flexibility to work shifts, including weekends and sleep-ins, is essential.

Who you will be working for: Our client is a values-driven, trusted care provider established in 2007, dedicated to delivering high-quality residential services for children and young people with complex needs.

Company type/size: Large, established group

Number of homes: 17 homes

Other services: Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Supported Accommodation, operating across the North West, West Midlands, and North Wales

Why this home & company: A culture rooted in compassion, collaboration, and commitment to excellence, where every team member is valued, empowered, and encouraged to grow both personally and professionally.

Progression: Genuine progression opportunities within a well-established, expanding organisation.

Training / qualifications: Ongoing training and development opportunities, with on-the-job learning supported throughout.

Benefits:

• Competitive salary
• Vacation, paid time off
• Employee discounts
• Gym membership or wellness programs
• Casual dress
• Referral bonus
• Free meals during shifts
• Employee Assistance Scheme
• Perks Card
• Wellbeing Scheme
• Blue Light Card
• Culture of recognition
• On the job learning
• Progression opportunities
• Bereavement leave
• Long service awards
• Service recognition increases to annual leave
• Staff celebration events
• Company employee App

Ethos: Compassion, collaboration, and a commitment to excellence, with a focus on delivering safe, stable and supportive environments where children and young people can thrive.

Culture: Inclusive and supportive, embracing integrity, respect, and open communication, with every team member valued and empowered to grow.

Individuals with only CQC experience and / or who have not worked in an Ofsted Registered Children's Home will not be considered.

Sponsorship is not available.