Team Leader

TN United Kingdom; Richmond; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a renowned fast-food chain, where your leadership skills will shine! As a Team Leader, you'll empower your team, ensuring outstanding customer experiences while managing daily operations. This role offers a chance to develop essential managerial skills in a supportive environment that values originality and ambition. With flexible schedules and opportunities for growth, you can make a real difference in the lives of your colleagues and customers alike. If you're passionate about food and people, this is the perfect opportunity for you!

Benefits

Flexible Schedules

Cross-Training Opportunities

Qualifications Support

Team Discounts

Qualifications

• Experience in a leadership role, preferably in a fast-paced environment.
• Ability to motivate and guide a team effectively.

Responsibilities

• Assist with daily operations and ensure a clean environment.
• Coach team members for exceptional customer service.
• Collaborate with management to uphold brand standards.

Skills

Team Leadership

Customer Service

Inventory Management

Effective Communication

Problem Solving

Education

High School Diploma

Management Training

Job description

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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Team Leaders are our most important shift runners. They bring passion and energy, coming from diverse backgrounds such as supermarkets, pubs, high street retailers, and banks. They all share a common trait: being empowering leaders who prioritize their team members' well-being and run a shift as good as our chicken.

As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role involves:

1. Assisting with day-to-day operations, including food preparation, inventory management, and maintaining a clean, welcoming environment.
2. Learning essential managerial skills such as scheduling, team coordination, and effective communication to lead a motivated and efficient team.
3. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanor.
4. Collaborating with colleagues and other managers to uphold high-quality standards and our brand's reputation.
5. Embracing continuous learning, taking feedback constructively, and applying it to improve your skills and performance.

Be Original.

It’s not just what you do at KFC. It’s how you do it. Unapologetically you, undeniably original. You’ll work with colleagues who bring their originality to the table, bringing energy, spirit, and sizzle to the restaurant floor, making every shift high flyin’ and high fryin’.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we’ve got you.

There are all kinds of opportunities at KFC.

Who we are.

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us—to bring your energy, grit, spirit, and story.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Check out our website for more information about what life is like at KFC.

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UNITED BY THE BUCKET

At KFC, we’re all about flavor. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend-over-bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavor – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.

If you need reasonable adjustments as part of your application or interview process, don’t hesitate to let us know.