Team Leader

Aramark; Greater London; Hybride; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Pension scheme

Life assurance

Generous annual leave

Employee benefits app

GP access

Discounts across retailers

Employee Assistance Programme

Mental health champions

Free meal on duty

Free gym membership

Résumé du poste

Aramark UK invites applications for experienced Team Leaders to support operations at our brand-new cafe, The Leaky Cauldron, inside The Harry Potter Shop on Oxford Street, London. We seek people-focused leaders who can elevate customer service, inspire a team, and deliver outstanding hospitality.

This role offers both full-time and part-time positions with flexible hours, along with a pension scheme, life assurance, generous annual leave, and employee benefits such as GP access and retailer

Qualifications

• Operational management experience in catering/hospitality.
• People manager with high standards and drive.
• Ability to lead projects quickly with strong attention to detail.
• Capable of presenting and reporting on business information.
• Excellent interpersonal and influencing skills.

Responsabilités

• Support operational management and financial performance of the site.
• Ensure waste management processes are in place.
• Champion excellent customer service and drive sales via communication tools.
• Support schemes with new products, planograms and menu specs.
• Ensure compliance with Aramark Hygiene and Safety requirements.
• Lead team performance to meet KPIs.

Connaissances

Operational management

People management

Attention to detail

Communication skills

Project delivery

Description du poste

Aramark UK has an opportunity for an experienced Team Leaders to support the operations in our brand-new cafe - The Leaky Cauldron. Situated within a prestigious retail space The Harry Potter Shop Oxford Street, London. If you’re passionate about delivering great food, exceptional service and creating lasting memories this could be the perfect opportunity for you.

We’re looking for a passionate Team Leaders with a strong focus on elevating customer service standards, creating an exceptional experience while inspiring and leading your team effectively. If you’re a people-focused leader with a proven track record in catering and hospitality, we want to hear from you!

Key Responsibilities

• Supporting operational management and financial performance of the site.
• Ensure waste management processes are in place.
• Champion excellent customer service and effectively implement all customer communication tools in order to build sales.
• Support implementation of schemes including new products, planograms, procedures, and menu specifications, ensuring they adhere to Aramark guidelines and brand standards
• Ensure strict compliance with Aramark Hygiene and Safety requirements
• Lead the team performance to meet KPIs

What We’re Looking For

• Operational experience at management level within the catering/hospitality industry
• A people manager able to drive and deliver the highest standards never accepting the unacceptable
• The ability to drive projects at pace, with exceptional attention to detail and flair
• Professionalism and the ability to present and report on relevant business information
• Excellent interpersonal and influencing skills

What’s in It for You

• Competitive salary: from £16ph
• Full time and part time positions available over - weekends and weekdays with flexible working hours
• Pension scheme & life assurance.
• Generous annual leave, increasing with service + option to buy extra days.
• Employee benefits app with online GP access, and discounts across hundreds of retailers.
• 24/7 Employee Assistance Programme.
• Access to trained mental health champions.
• Free meal on Duty
• Free gym membership

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team - [e-mail]

All applications will be treated in the strictest confidence.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.