Assistant Group Manager

SmartRecruiters, Inc.; Oxford; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Employee assistance

Discount platform

Learning & development

Career progression

Generous holiday

Job summary

Aramark UK is recruiting for an Assistant Group Manager to join our team in Headington, Oxford. You will lead catering operations, develop teams, and maintain outstanding service standards for multiple sites.

You'll report to the Group Manager, drive client relationships, manage budgets and ensure compliance with food safety and health & safety. This is a hands-on leadership role offering a clear path for progression in a global hospitality organisation.

Qualifications

• Previous experience in a catering or hospitality management role.
• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities.
• A customer-focused approach with a passion for service excellence.
• Good financial awareness and experience managing budgets or costs.
• Knowledge of food hygiene, health & safety, and operational compliance.
• Strong organisational skills with the ability to prioritise a varied workload.
• A proactive and positive attitude with a willingness to support multiple locations when required.

Responsibilities

• Support the Group Manager with day-to-day catering operations.
• Lead and motivate teams to deliver outstanding food and customer service.
• Assist with operational planning and ensuring service delivery meets client expectations.
• Support recruitment, training, development, and performance management of team members.
• Monitor food quality, service standards, and customer satisfaction.
• Assist with budget management, stock control, and cost efficiency initiatives.
• Ensure compliance with food safety, health & safety, and company procedures.
• Build and maintain positive relationships with clients and key stakeholders.
• Support the implementation of business objectives and continuous improvement plans.
• Providing management cover in the absence of the Group Manager.

Skills

Leadership

Team management

Communication

Customer service

Budget awareness

Food hygiene knowledge

Organisational skills

Proactive attitude

Multi-location support

Job description

At Aramark we empower our people to create experiences that matter.

We share a passion for hospitality, it's at the foundation of everything we do. Hospitality excellence is brought to life by our people every day. We embrace our responsibility to our people, our communities, and our planet. While the services we provide, and the industries we serve, are extensive, we never waver from our people-first approach.

Job Description

Aramark UK are currently recruiting for an Assistant Group Manager to join our team in Headington.

Are you an experienced hospitality professional looking for your next leadership opportunity? We are seeking an enthusiastic and organised Assistant Group Manager to support the successful delivery of catering services across our operation. This role is ideal for someone who enjoys leading teams, building strong client relationships, and ensuring exceptional service standards are maintained every day.

Working closely with the Group Manager, you will help oversee multiple catering services, support operational excellence, and drive customer satisfaction while developing and motivating teams.

What's in it for you?

• Full-time, permanent role
• Monday to Friday working pattern with excellent work-life balance
• Company pension scheme
• Life assurance
• Employee assistance programme
• Employee discounts and benefits platform
• Ongoing learning and development opportunities
• Career progression within a global organisation
• Generous holiday entitlement

What you'll be doing

• Supporting the Group Manager with the day-to-day management of catering operations
• Leading and motivating teams to deliver outstanding food and customer service
• Assisting with operational planning and ensuring service delivery meets client expectations
• Supporting recruitment, training, development, and performance management of team members
• Monitoring food quality, service standards, and customer satisfaction
• Assisting with budget management, stock control, and cost efficiency initiatives
• Ensuring compliance with food safety, health & safety, and company procedures
• Building and maintaining positive relationships with clients and key stakeholders
• Supporting the implementation of business objectives and continuous improvement plans
• Providing management cover in the absence of the Group Manager

Qualifications

• Previous experience in a catering, hospitality, or food service management role
• Strong leadership and team management skills
• Excellent communication and relationship-building abilities
• A customer-focused approach with a passion for service excellence
• Good financial awareness and experience managing budgets or costs
• Knowledge of food hygiene, health & safety, and operational compliance
• Strong organisational skills with the ability to prioritise a varied workload
• A proactive and positive attitude with a willingness to support multiple locations when required

Additional Information

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including referencesand an enhanced DBS checkin line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.