Cafe Team Leader - Elevate Service & Team Performance

Aramark; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Generous annual leave

Employee benefits app

GP access

Discounts across retailers

Employee Assistance Programme

Mental health champions

Free meal on duty

Free gym membership

Job summary

Aramark UK invites applications for experienced Team Leaders to support operations at our brand-new cafe, The Leaky Cauldron, inside The Harry Potter Shop on Oxford Street, London. We seek people-focused leaders who can elevate customer service, inspire a team, and deliver outstanding hospitality.

This role offers both full-time and part-time positions with flexible hours, along with a pension scheme, life assurance, generous annual leave, and employee benefits such as GP access and retailer

Qualifications

• Operational management experience in catering/hospitality.
• People manager with high standards and drive.
• Ability to lead projects quickly with strong attention to detail.
• Capable of presenting and reporting on business information.
• Excellent interpersonal and influencing skills.

Responsibilities

• Support operational management and financial performance of the site.
• Ensure waste management processes are in place.
• Champion excellent customer service and drive sales via communication tools.
• Support schemes with new products, planograms and menu specs.
• Ensure compliance with Aramark Hygiene and Safety requirements.
• Lead team performance to meet KPIs.

Skills

Operational management

People management

Attention to detail

Communication skills

Project delivery

Job description

Aramark UK invites applications for experienced Team Leaders to support operations at our brand-new cafe, The Leaky Cauldron, inside The Harry Potter Shop on Oxford Street, London. We seek people-focused leaders who can elevate customer service, inspire a team, and deliver outstanding hospitality.

This role offers both full-time and part-time positions with flexible hours, along with a pension scheme, life assurance, generous annual leave, and employee benefits such as GP access and retailer