Team Leader

The Rank Group; Bolton; On-site; GBP 60,000 - 80,000; Full time

Job summary

An entertainment and leisure company in Bolton is seeking a Mecca Team Lead for a maternity cover position lasting 12 months. In this role, you will lead a team to deliver exceptional customer service and create a welcoming environment. Strong leadership skills and a customer-first mindset are essential. Benefits include a competitive salary of £13.06 per hour and various employee perks.

Benefits

Competitive Salary

Paid breaks

Employee Rewards platform

50% discount on food and soft drinks

Pension and Life Assurance

Company Sick Pay Scheme

Access to Employee Assistance Programme

Funded Apprenticeships and training

Uniform provided

Qualifications

• Strong leadership skills with a focus on customer experience.
• Able to motivate and engage team members.
• Behaviour is organised and proactive in a fast-paced environment.

Responsibilities

• Lead team to deliver exceptional service to customers.
• Manage shifts and relationship building with colleagues.
• Create a welcoming and energetic environment.

Skills

Strong leadership skills

Customer-first mindset

Ability to engage and inspire team

Organised and proactive

Job description

Overview

This role is a maternity cover and is expected to last for a duration of 12 months

Benefits

• Competitive Salary - £13.06 / hour


• Real contracts from 8 to 35 hours – no zero-hour contracts!


• Paid breaks


• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more


• 50% discount on food and soft drinks for you and up to three friends


• Pension and Life Assurance


• Company Sick Pay Scheme


• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders


• Funded Apprenticeships and training for career development


• Uniform provided- Fantastic new design just launched in 2024

Role

As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Qualifications

• Strong leadership skills with a customer-first mindset


• Ability to engage and inspire your team


• Organised and proactive in a fast-paced environment