Team Administrator – NHS Older People Services

South West London and St Georges Mental Health Trust; Greater London; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

Flexible working

Job summary

South West London and St George's Mental Health NHS Trust is seeking a Team Administrator to provide comprehensive administrative and secretarial support across Wandsworth Older People Services. You will handle referrals, RiO administration, diary management and liaise with patients, carers and GPs to enable smooth service delivery.

The role involves preparing letters and reports, managing filing systems, and supporting multidisciplinary teams.

Qualifications

• Provide comprehensive administrative and secretarial support across Older People Services.
• Handle referral processing, RiO administration, appointment management and correspondence processing.
• Manage reporting, diary management and liaison with patients, carers, GPs and partner agencies.
• Prepare, type and distribute assessment letters, reports and discharge summaries.

Responsibilities

• Coordinate support services, stationery ordering and administrative KPI requirements.
• Provide photocopying, scanning, emailing and administrative support to clinicians and managers.
• Provide comprehensive secretarial support to clinicians, consultants and managers across Older People Services.
• Maintain electronic and paper filing systems and ensure records are updated appropriately.
• Open, distribute and process incoming correspondence.
• Undertake correspondence processing and typing in line with service requirements.
• Plan annual leave in accordance with the needs of the service.
• Undertake mandatory and statutory training as required by Trust policy.
• Contribute to annual Development Review/appraisal and PDP.
• Undertake NVQ Business Administration Level 2 or ECDL training as required.

Skills

RiO administration

Referral processing

Appointment management

Diary management

Liaison with patients and carers

Education

NVQ Business Administration Level 2

ECDL

Tools

RiO system

Job description

South West London and St George's Mental Health NHS Trust is seeking a Team Administrator to provide comprehensive administrative and secretarial support across Wandsworth Older People Services. You will handle referrals, RiO administration, diary management and liaise with patients, carers and GPs to enable smooth service delivery.

The role involves preparing letters and reports, managing filing systems, and supporting multidisciplinary teams.