Team Administrator

jobs24.co.uk; Liverpool; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in healthcare seeks a dedicated administrative professional to provide essential support to team members. This role involves managing correspondence, scheduling appointments, and maintaining accurate patient records. The ideal candidate will thrive in a busy environment, ensuring efficient operations and contributing to high-quality service delivery. Join a team committed to 'perfect care' and be part of a transformative journey in healthcare services. This position offers the opportunity to engage with a diverse range of professionals and make a meaningful impact in the community.

Qualifications

• Experience in administrative and clerical roles with strong attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Provide secretarial support, including mail processing and appointment booking.
• Maintain client database and ensure accurate record-keeping.

Skills

Administrative Skills

Clerical Skills

Communication Skills

Data Entry

Time Management

Education

High School Diploma

Relevant Administrative Qualification

Tools

Microsoft Office Suite

Database Management Systems

Job description

Provide an administrative, secretarial and clerical service to support the Team members, ensuring that letters, memos, and reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and retrieval system is maintained.

Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring accurate information is communicated as and when required, including reception/switchboard duties dealing with enquiries from clients and the public.

Responsibilities include:

1. Processing of incoming and outgoing mail, including prioritising, sorting, and actioning as necessary.
2. Arranging clinics, booking appointments, and associated data entry including the retrieval and maintenance of patient records.
3. Maintenance of client database including the collection of statistics.
4. Arranging meetings and taking minutes, ensuring accurate transcription and distribution.
5. Responsibility for petty cash being an authorised signatory.
6. Supporting the completion of Staff Variation Lists and payroll documentation, including medical certificates, as directed by the Team Manager, ensuring documentation is accurate and completed within designated timescales and forwarded to the Payroll Department.
7. Contributing to the ordering of stationery supplies and associated procedures.

As a result of the post-holder being effective in their role, The Trust would expect to see the following outcomes for the Trust, service users, and the wider community:

1. Mersey Care NHS Foundation Trust as a leading provider of community services, mental health care, physical health, addiction services, and learning disability care.
2. Service users receiving a high-quality service that is free from stigma, discrimination, and harm.
3. Staff engaged with the delivery, innovation, and continuous improvement of services to benefit service users.
4. Visible and responsive leadership, setting the standard for others and role-modelled throughout the division for all managers.
5. The Trust values of Continuous Improvement, Accountability, Respectfulness, Enthusiasm, and Support will be embedded across the division for all staff and evident to service users.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales, and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce costs as we do so.