TCS Engineer

Lyreco Switzerland AG; United Kingdom; Remote; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Company Vehicle

Annual leave 31 days

Pension & Life Assurance Scheme

Cycle to Work Scheme

Retail vouchers

Eye care vouchers

Volunteer days

Internal career progression

Long Service Awards

Career break after 3 yrs

Job summary

The Lyreco Group is seeking a TCS Engineer based in Surrey and the surrounding area. You will install, commission, maintain and repair dispensing and dosing equipment for our clients, ensuring compliance with design specifications and current regulations.

You will diagnose faults, raise quotes for parts, manage van stock, complete electronic job sheets, and maintain clear communication with the Technical Customer Services Team.

Qualifications

• 2-5 years engineering experience in dispensing or dosing equipment or similar highly desirable.
• Full UK driving licence is required.
• Proficient reading electrical diagrams and basic plumbing knowledge.
• IT literate with MS Office applications.
• Strong communication, listening skills and attention to detail.
• Organised work style, able to work autonomously or in a team.
• Ability to forward think and work agile under extreme circumstances.

Responsibilities

• Install, commission, maintain and repair dispensing and dosing equipment.
• Test and quality assurance checks to verify equipment works to specs and regulations.
• Diagnose faults, arrange repairs, and raise quotes for parts.
• Return warranty parts to supplier and manage unused parts to stores.
• Complete electronic job sheets after site visits.
• Maintain van stock and communicate with Technical Customer Services Team.
• Support Zenith Engineering function and ensure customer satisfaction.

Skills

MS Office

Electrical diagrams

Basic plumbing

Customer service

2-5 years engineering experience

Full UK driving licence

Strong communication

Organised

Attention to detail

Autonomous / team player

Job description

TCS Engineer Service area: Surrey and surrounding areas Contract Type: Permanent, Full Time Hours: Monday-Friday, 36.25hrs/pw TCS Engineer is responsible for installations, service and maintenance of dispensing and dosing equipment.

Key Responsibilities

• Required to install, commission, maintain and repair dispensing and dosing equipment, such as dishwasher and Laundry dosing units , various water and none water fed chemical dispensing units.
• Enzymes dosing units.
• Responsible for installing (unpacking) and in some cases assembling equipment, servicing and maintenance of dispensing and dosing equipment on behalf of our clients.
• Test and undertake quality assurance checks to verify that the equipment is working in accordance with its design specification and current regulations.
• Diagnosing, troubleshooting and resolving faults, and organising repairs as required.
• Where required raising, submitting quotes for parts to be ordered, responsible of ensuring all part numbers align with technical manuals/product and confirming receipt of parts.
• Responsible for returning parts within warranty to supplier, other parts which have not been utilised must be returned to stores on conclusion of visit
• Responsible for completing electronic job sheets upon conclusion of site visit.
• Regular communication to be maintained with the Technical Customer Services Team.
• Responsible for maintaining, and checking van stock.

Skills, Knowledge & Expertise

• IT literate (MS Office)
• Be competent working on electrical systems including reading diagrams.
• And competent in basic plumbing.
• 2-5 years engineering experience in dispensing or dosing equipment or similar highly desirable
• Full UK driving licence
• Strong communication and listening skills
• Continuous development of product knowledge
• Knowing your customer
• Organised
• Attention to detail
• Working autonomously and as part of a wider team
• Ability to forward think and work agile under extreme circumstances

Benefits

• Company Vehicle, Mobile & Laptop
• Annual leave: 31 days per annum (including bank holidays)
• Pension & Life Assurance Scheme.
• Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.
• 2 fully paid community volunteering days each year.
• Internal career progression support
• Long Service Awards – to celebrate your career milestones.
• Opportunity for career break – after 3 yrs of service

*Note: Offer of employment will remain provisional until we have received the following which are satisfactory to us: confirmation of your right to work in the UK; Drivers Licence and Disclosure and Barring check (where applicable).

As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.

This role is supporting the Zenith Engineering function. #INDHPUK

The Lyreco Group is the European Leader and the third largest distributor of workplace products and services in the world. A privately-owned company since 1926, Lyreco is now present in 25 countries with 13 partners in 15 additional countries, operating in 40 different countries across the globe. A global workplace solutions company with 10,000 employees, Lyreco’s mission is to delivery sustainably, what any workplace needs, so its people can focus on what matters most. We are pioneers, today and tomorrow, in delivering what any workplace needs, from workplace products, to services, anywhere you work. We are active in the areas of office supplies, print services and consumables, PPE and safety solutions, coffee and catering, hygiene and cleaning, furniture and ergonomics solutions, and wellbeing services. With our core values of Excellence, Passion, Respect and Agility driving every decision, and a perfect blend of people, technology, and our corporate social responsibility strategy, we aim to deliver a great working day for our people and our customers. We strive for perfection in everything we do, and we really care for our customers. We believe in trust, respect and ethical behaviour, and we remain agile with our ability to anticipate, innovate and adapt to change.