Systems Support & Training Specialist

Greater Manchester Mental Health NHS Foundation Trust; Bury; Vor Ort; GBP 25.000 - 35.000; Vollzeit

Zusammenfassung

Greater Manchester Mental Health NHS Foundation Trust is seeking a proactive Systems Administrator to support the live operation of information systems, provide user guidance, and assist on development projects. You will deliver training sessions across the organisation and handle user queries, acting as a change advocate to promote effective electronic recording.

Training will be provided; prior helpdesk or customer service experience is helpful; strong time management and attention to detail

Qualifikationen

• Previous experience of working on a Helpdesk or in a Customer Service setting.
• The ability to manage multiple tasks simultaneously.
• Problem solving skills.
• Attention to detail with the ability to manage competing demands and time effectively.

Aufgaben

• Maintain the live operation of information systems and provide routine operational guidance and support to system users.
• Assist on projects relating to support and development of information systems.
• Contribute to ongoing development of systems and realise benefits of the systems.
• Provide training across the organisation and support queries related to managed systems.

Kenntnisse

Helpdesk

Customer service

Multitasking

Time management

Jobbeschreibung

Greater Manchester Mental Health NHS Foundation Trust is seeking a proactive Systems Administrator to support the live operation of information systems, provide user guidance, and assist on development projects. You will deliver training sessions across the organisation and handle user queries, acting as a change advocate to promote effective electronic recording.

Training will be provided; prior helpdesk or customer service experience is helpful; strong time management and attention to detail