Mental Health Admin Supervisor – Community Team

Greater Manchester Mental Health NHS Foundation Trust; Manchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking an administrative professional to support the Community Mental Health Team in Manchester. The role involves handling calls from patients, relatives and staff, managing mail, and ensuring stationery supplies.

You will coordinate information flow, produce meeting minutes, and supervise reception staff and apprentices, contributing to an efficient, patient‑centred service across multiple sites in Greater Manchester.

Qualifications

• Experience delivering admin support to clinical teams.
• Good communication and organisational skills.
• Ability to manage multiple tasks and respond to priorities.

Responsibilities

• Provide admin support to the clinical team in relation to care plans and clinical correspondence.
• Deal with all incoming and outgoing mail, processing, distributing and responding within limits.
• Ensure stocks of stationery are available and not stockpiled.
• Coordinate and disseminate information to and from the team.
• Answer telephone calls from patients, relatives and staff in a courteous manner.
• Produce minutes from daily zoning meetings, Safeguarding meetings and other meetings as required.
• Provide supervision to receptionist and apprentices, including line management supervision.

Skills

Admin support

Telephone handling

Minute taking

Supervisory skills

Job description

Greater Manchester Mental Health NHS Foundation Trust is seeking an administrative professional to support the Community Mental Health Team in Manchester. The role involves handling calls from patients, relatives and staff, managing mail, and ensuring stationery supplies.

You will coordinate information flow, produce meeting minutes, and supervise reception staff and apprentices, contributing to an efficient, patient‑centred service across multiple sites in Greater Manchester.