Systems Configuration Engineer

Core Group; Greater London; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading engineering solutions provider in the UK seeks a Systems Configuration Engineer to maintain and develop internal management systems. The role involves configuring workflows, supporting operational teams with reporting, and liaising with third-party vendors. Ideal candidates will have strong IT support experience, the ability to work with various stakeholders, and a willingness to provide flexible support. Join us to shape systems that keep our Rail Division running smoothly.

Qualifications

• Previous experience in IT, systems, or software support roles.
• Strong understanding of business processes and data capture requirements.
• Ability to translate operational needs into practical system configurations.

Responsibilities

• Configure, maintain, and update system forms and workflows.
• Support operational teams with accurate reporting of completed works.
• Maintain API integrations between systems and reporting platforms.
• Liaise with third-party software vendors to resolve issues.
• Provide support to site operatives with mobile app access issues.
• Work with IT to ensure devices meet security standards.
• Collaborate with managers for accurate commercial reporting.
• Act as the point of contact for system access requests.

Skills

IT support

System configuration

Stakeholder communication

Problem-solving

Job description

Job Title: Systems Configuration Engineer
Location: Essex
Hours: Monday to Friday, 08:00 - 16:00 (40 hours per week)
Salary: Up to £55,000 per annum (dependent on experience)
Annual Leave: 24 days (excluding bank holidays)

About the Role

We are seeking a Systems Configuration Engineer to play a pivotal role in supporting operational and commercial functions. You will maintain, develop, and optimise internal management systems, ensuring accurate reporting, streamlined workflows, and reliable system access for operational teams and clients.

Key Responsibilities

• Configure, maintain, and update system forms, workflows, and document repositories within Teamleaf.
• Support operational and finance teams with accurate reporting of completed works, KPIs, and costs.
• Maintain and monitor API integrations between Teamleaf, client systems, and internal reporting platforms.
• Liaise with third‑party software vendors to resolve system or connectivity issues promptly.
• Provide support to site operatives with mobile app or system access issues, including occasional out‑of‑hours assistance for night operations.
• Work with the IT team to ensure mobile devices and system access meet security and governance standards.
• Collaborate with operational managers to ensure system data supports accurate commercial and performance reporting.
• Act as the Rail Division point of contact for system access requests and client‑facing system queries.

Requirements

• Previous experience in IT, systems, or software support roles.
• Strong understanding of business processes and data capture requirements.
• Ability to translate operational needs into practical system configurations.
• Confident in working with multiple stakeholders, including operational, commercial, and IT teams.
• Willingness to provide flexible support to meet operational demands.
• Experience in the rail is desirable.

Apply Today and help shape the systems that keep our Rail Division running smoothly.