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Switchboard Operator

Venn Group

Wakefield

On-site

GBP 40,000 - 60,000

Full time

Yesterday
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Job summary

A recruitment agency is seeking a Switchboard Operator to join a non-technical support team in Wakefield. The role involves delivering exceptional customer care, handling calls, and working with Microsoft Office. Ideal candidates will have strong communication skills and be eager to start immediately. The position offers £14-15 per hour for a duration of 3 months with potential for extension.

Qualifications

  • Experience in customer service and phone handling.
  • Ability to accurately input and retrieve data.
  • Excellent communication skills.

Responsibilities

  • Deliver first class customer care.
  • Respond to client requests and resolve incidents.
  • Accurately record and manage information.

Skills

Customer Focus skills
Understanding of call handling
Positive attitude
Microsoft Office suite
Ability to prioritize workload
Fast learner

Job description

Switchboard Operator

Ref: MYX1SWBJBV

Venn Group’s IT team are recruiting an enthusiastic Switchboard Operator to join an exciting non-technical support team at a great NHS organisation!

Location: Wakefield

Rate: £14 - 15 per hour PAYE

Duration: 3 months (with potential extension)

Start:Immediate

Day to day duties:

  • Be able to deliver first class customer care on the delivery of client’s requests and the resolution of incidents
  • An understanding of call handling, with a good telephone manner
  • Have excellent Customer Focus skills
  • Ability to accurately input and retrieve information on a computerised system
  • Good knowledge and use of Microsoft Office suite
  • Ability to obtain and record accurate information
  • Ability to prioritise workload
  • Be a fast learner
  • Have a positive and enthusiastic attitude

To apply for this role or to find out about other IT opportunities, please contact Jordan Veitchon 07441 916444or email jveitch@venngroup.comwith an up to date CV.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates

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