Part-Time Surgery Medical Administrator

Baddeley Green Surgery; Stoke-on-Trent; Presencial; GBP 12.000 - 17.000; A tiempo parcial

Descripción de la vacante

Baddeley Green Surgery in Stoke-on-Trent seeks a part-time Medical Administrator to support the multidisciplinary team. You will manage appointments, greet patients, handle queries, and assist with general administrative duties in a busy primary care setting.

The role requires pro-active, enthusiastic, self-motivated individuals with experience in general administration and customer service, including face-to-face and telephone reception tasks.

Formación

• GCSE English and Maths (A-C) or equivalent.
• NVQ Customer Service qualification.
• AMSPAR qualification is desirable.

Responsabilidades

• Carry out system searches as requested.
• Initiating contact with and responding to requests from patients, team members and external agencies.
• Scanning and coding of patient-related documentation and attaching scanned documents to patients' healthcare records.
• Process personal, telephone and e-requests for appointments.
• Answer incoming calls and transfer or handle requests appropriately.
• Support reception staff in making patients' appointments.
• Manage queries and data input with attention to detail.

Conocimientos

Excellent communication

Telephone manner

MS Office

Outlook

Time management

Teamwork

Interpersonal skills

Calm under pressure

Problem solving

Policy adherence

Educación

GCSE English & Maths

NVQ Customer Service

AMSPAR Qualification

Herramientas

MS Office

Descripción del empleo

Baddeley Green Surgery in Stoke-on-Trent seeks a part-time Medical Administrator to support the multidisciplinary team. You will manage appointments, greet patients, handle queries, and assist with general administrative duties in a busy primary care setting.

The role requires pro-active, enthusiastic, self-motivated individuals with experience in general administration and customer service, including face-to-face and telephone reception tasks.