Supported Living Manager Mental Health

Homeless Hostel Jobs by HHS Group; Exeter; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Sick leave

33 days annual leave

Flexible working arrangements

Pension with employer contributions

Employee Assistance Programme (EAP)

Ongoing training and careerDevelopment

Job summary

Nurse Seekers are recruiting on behalf of a well-established provider to appoint a Service Manager for two Exeter-based supported living services. You’ll lead the day-to-day operations, drive high-quality, person-centred care, and manage a skilled staff team.

Join a respected organisation serving adults with mental health conditions, autism, and learning disabilities. You will work with the Deputy Manager to ensure safe, effective services and service growth.

Qualifications

• Management experience in supported living, mental health, or adult social care.
• Knowledge of Care Act 2014 and Mental Capacity Act.
• Leadership and staff management experience.
• Strong organisational and communication skills.

Responsibilities

• Leading the daily operational management of two supported living services.
• Ensuring high standards of person-centred support through care planning and risk management.
• Providing leadership, supervision, and professional development to the staff team.
• Recruiting, inducting, and developing a motivated workforce.
• Managing occupancy levels, assessing referrals, and supporting service growth.
• Building relationships with health teams, authorities, and stakeholders.
• Promoting equality, diversity, inclusion, and best practice.
• Ensuring compliance with legislation and policies.
• Supporting continuous service improvement and maintaining quality standards.

Skills

Leadership

Staff management

Communication

IT skills

Organisational skills

Record keeping

Education

NVQ Level 5 in Health & Social Care

HCPC Registration

Job description

Nurse Seekers are proud to be recruiting on behalf of a well-established provider of supported living services for an experienced and passionate Service Manager to lead two supported living services in Exeter.

This is an excellent opportunity to join a respected organisation that supports adults aged 18+ living with mental health conditions, autism, and/or learning disabilities. Working as part of the senior management team, you will oversee the day-to-day running of the services, ensuring the delivery of high-quality, person-centred care while leading and developing a dedicated staff team.

The Role

As Service Manager, you will work closely with the Deputy Manager and Team Leaders to ensure services are safe, effective, and responsive to the needs of the people being supported.

Key Responsibilities Include

• Leading the daily operational management of two supported living services.
• Ensuring high standards of person-centred support through effective care planning and risk management.
• Providing leadership, supervision, and professional development to the staff team.
• Recruiting, inducting, and developing a motivated and compassionate workforce.
• Managing occupancy levels, assessing referrals, and supporting service growth.
• Building positive relationships with community mental health teams, inpatient services, local authorities, and other key stakeholders.
• Promoting equality, diversity, inclusion, and best practice throughout the service.
• Ensuring compliance with relevant legislation, regulatory standards, and organisational policies.
• Supporting continuous service improvement and maintaining excellent quality standards.

About You

The successful candidate will have previous management experience within supported living, mental health, or adult social care services and be passionate about delivering outstanding support.

Essential

• NVQ Level 5 in Health & Social Care (or equivalent), HCPC registration as a mental health professional, or willingness to work towards the relevant qualification.
• Strong knowledge of the Care Act 2014 and the Mental Capacity Act.
• Good understanding of mental health conditions and their impact on individuals.
• Previous experience managing supported living or social care services.
• Proven leadership and staff management experience.
• Sound understanding of community-based mental health services.
• Excellent organisational and communication skills.
• Strong IT skills and experience maintaining accurate records and reporting systems.

Desirable

• Previous clinical experience within the NHS or similar healthcare setting.

Benefits

• Competitive salary with annual salary review.
• Paid sick leave.
• 33 days annual leave including bank holidays.
• Flexible working arrangements and time off in lieu.
• NEST pension scheme with employer contributions.
• Employee Assistance Programme (EAP).
• Ongoing training and career development opportunities.

Requirements

• Enhanced DBS check.
• Two satisfactory employment references.