Service Manager - supported living

New Way Recruitment LTD; Reigate; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Company pension scheme

Comprehensive health and wellbeing支持

Job summary

New Way Recruitment LTD in Reigate is seeking a Service Manager to lead a dedicated care team, delivering person-centered support with dignity, safety, and well-being at the core of every interaction.

You will oversee daily service operations, ensuring high standards of care, maintain rigorous CQC compliance, and drive continuous quality improvement while managing budgets and staffing. Ongoing leadership training and generous annual leave accompany a supportive management framework.

Qualifications

• Proven managerial experience in health and social care.
• Good working knowledge of CQC regulatory frameworks.
• Committed to compassionate, outcome-focused leadership.

Responsibilities

• Lead, mentor and inspire a team of care professionals with empathy and clear vision.
• Oversee daily service operations to maintain high standards of care delivery.
• Maintain rigorous CQC compliance and drive continuous quality improvement.
• Manage service budgets, staffing and resource allocation effectively.

Skills

Leadership

Team management

Compliance

Education

NVQ/QCF Level 5 in Leadership for Health and Social Care

Job description

Reigate, United Kingdom | Posted on 09/10/2026

We are representing a highly regarded, values-driven care provider seeking a dedicated Service Manager. In this pivotal leadership role, you will guide a committed team to deliver exceptional, person-centered support, ensuring the dignity, safety, and well-being of every individual in your care.

Key Responsibilities

• Lead, mentor, and inspire a team of care professionals with empathy and clear vision.
• Oversee all daily service operations, ensuring the highest standards of care delivery.
• Maintain rigorous CQC compliance, championing a culture of continuous quality improvement.
• Manage service budgets, resource allocation, and staffing requirements effectively.
• Cultivate trusting, supportive relationships with service users, their families, and multidisciplinary external professionals.

Your Profile

• Proven managerial experience within the health and social care sector.
• Comprehensive working knowledge of current CQC regulatory frameworks.
• NVQ/QCF Level 5 in Leadership for Health and Social Care (or currently working towards).
• A deeply compassionate leadership style driven by positive human outcomes.
• Competitive salary of £38,000 to £40,000.
• Ongoing professional development and dedicated leadership training.
• Generous annual leave entitlement.
• Company pension scheme and comprehensive health and wellbeing support.
• A supportive, transparent, and communicative regional management framework.