Support Living Service Manager

Frontier Consulting; King's Lynn; On-site; GBP 38,000 - 56,000; Full time

Job summary

Frontier Consulting seeks a dynamic Supported Living Service Manager to lead our new service, enabling individuals with learning and physical disabilities, autism, and diverse needs to live with independence and dignity.

You will recruit and develop staff, oversee daily operations, coordinate care plans, and ensure safeguarding and compliance across the team. A Level 3–5 Health & Social Care qualification is desirable, and a full UK driving licence is required.

Qualifications

• Experience in leading and developing teams with safeguarding and compliance.
• Desirable Level 3–5 Health & Social Care qualification or willingness to achieve it.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Lead and oversee a new supported living service, ensuring high-quality person-centred care.
• Coordinate daily operations and supervise care staff to deliver personalized care plans.
• Recruit and develop the staff team to support independence and well-being.

Skills

Leadership

Safeguarding

Mentoring

Communication

Education

Health & Social Care Level 3-5

Tools

Driver's license

Job description

We are seeking a dynamic and compassionate Supported Living Service Manager to lead and oversee our supported living services, ensuring the delivery of high-quality care tailored to individuals with diverse needs. In this role, you will coordinate daily operations, supervise care staff, and develop personalized care plans that promote independence, dignity, and well‑being.

You’ll be managing a team supporting 16 people with learning and physical disabilities, and autism in a newly developed community of self-contained flats and bungalows.

Being part of the setup and planning of the service, once in post you will recruit to your own brand-new staff team which will be an Assistant Service Manager and Support Workers.

This is not just another job. It's a values-led, person-first role where you'll have the autonomy to shape a service around individual needs, aspirations, and routines, ensuring that every decision, every improvement, and every smile has real meaning.

Having experience in setting up a new service is highly desirable and it is essential that as our new Service Manager has a fun, positive and can‑do attitude!

The successful applicant will be expected to be in post three months prior opening.

Why this role is special

• You’ll lead a skilled, dedicated team who care deeply about making a difference.
• You’ll build trust, connections, and opportunities that help someone grow, explore their world, and feel truly understood.
• You’ll be supported by a strong, committed family and professional network, all working towards the same goal.
• And most importantly—you’ll be backed by an organisation that always puts people first.

Who we're looking for

• You’re not just a manager, you’re a leader, mentor, and motivator. You'll bring:
• A genuine desire to create and maintain a high-quality, person-centred service.
• Experience in leading and developing teams, with confidence in safeguarding and compliance.
• (Ideally) a Level 3-5 Health & Social Care qualification, or the drive to achieve it.
• A full UK driving licence and access to a vehicle with business insurance.
• Above all, you bring energy, warmth, and heart to everything you do.