Supported Living Manager

Turning Point; Queensbury; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading health and social care provider in Queensbury seeks a Supported Living Manager to oversee operations and ensure high-quality services for adults with learning disabilities. The role includes managing support plans, leading a team, and ensuring compliance with regulations. Candidates should have management experience in the sector, and strong leadership skills are essential. Benefits include generous holiday entitlement, and this role is pivotal in supporting individuals towards independence.

Benefits

32 days paid holiday

Opportunities for career advancement

Flexible benefits package

Qualifications

• Experience managing teams in supported living environments.
• Accountability for operational budgets.
• CQC registration required post-probation.

Responsibilities

• Ensure high-quality service delivery.
• Develop and maintain realistic support plans.
• Operational management of services.

Skills

Management experience within the Learning Disability sector

Knowledge of CQC regulations

Experience of improving services

Management of multiple properties

Understanding of supported living services

Budget management experience

Staff management and development

Positive communication skills

Ability to work alongside Regulators and other stakeholders

On-call rota participation

Job description

We have an opportunity as a Supported Living Manager to join our services in Queensbury where we provide 24 hour supported living support for adults that live with Learning Disabilities and additional health issues.

As Supported Living Manager, you will be responsible for two services. We endeavour to create positive family relationships offering a good circle of support. There is a strong focus on supporting individuals' lives in a person-centred way which includes various activities, shopping, managing own budgets and cooking. We tailor our services to enable people to be as independent as possible.

Everyone has their own unique reason for choosing Turning Point. It might be our passion for making a difference – not a profit organisation. Whatever your reason, you'll enjoy working with like-minded people who believe in inspiring people to create positive change.

Responsibilities

As the Supported Living Manager, your focus will always be on ensuring the delivery of consistently high-quality services. You and your team will develop and maintain flexible and realistic support plans using our excellent digital care management system in collaboration with the people we support, family members, and other professionals. You will be responsible for everyday operational management. This position would also suit a Team Manager – someone who currently has management responsibilities and is looking to take that next step in their career into a more senior management position. You will be managing a team through a time of change and having a background in a supported living setting will be an advantage. Flexibility is essential.

Skills & Qualifications

• Previous management experience within the Learning Disability sector, preferably supported living.
• Knowledge of CQC and experience of managing services which are governed by these regulations.
• Experience of improving services.
• Management experience of multiple properties.
• Sound understanding of supported living services.
• Experience of being accountable for budgets and ensuring they remain within required parameters.
• Knowledge and experience of managing staff teams, developing talent and managing performance issues.
• Personal qualities to be able to motivate staff members, develop leadership and delegate skills.
• Positive communication skills, both verbal and written.
• Ability and experience of working alongside Commissioners, Stakeholders, Regulators and other parties who are involved with a service.
• Required to be part of an on-call rota.
• Required to undertake CQC registration following successful probation.

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

Benefits

We understand reward looks different to each person and so whether it’s ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career, we want to support you in every way we can with our total reward package.

You will receive 32 days’ paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost.

Turning Point reserves the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.