Supported Living Manager

Nightingale Hammerson; Hailsham; On-site; GBP 40,000 - 48,000; Full time

Job summary

A family-run care provider is looking for a Supported Living Manager in Hailsham to lead a bespoke service for an individual with complex needs. You will oversee a dedicated care team while focusing on quality and leadership. The position offers a competitive salary from £40,000 to £48,000, annual bonus, and numerous benefits aimed at supporting professional development.

Benefits

31 days holiday

Private medical cover & life insurance

Pension scheme

Tailored training & career development

Company sick pay

Qualifications

• Proven experience in managing supported living services.
• Ability to lead and develop effective teams.
• Experience with CQC compliance and quality standards.

Responsibilities

• Lead and develop a small, skilled team.
• Manage rotas, resources, and day-to-day operations.
• Ensure compliance with CQC and promote a safe culture.

Skills

Experience managing supported living or similar services

Strong leadership and team development skills

Confident understanding of CQC regulations

Excellent communication and collaboration skills

A calm, creative, and resilient approach to care

Experience supporting individuals with epilepsy, autistic behaviours

Job description

Job Title: Supported Living Manager – Complex Needs
Location: Hailsham, East Sussex, BN24, UK
Type of Role: Full-time, Permanent, 40 hours per week + on-call rota
Salary: £40,000 – £48,000 per annum (negotiable) + Bonus + Benefits
Company: Pivotal People Care (recruiting exclusively on behalf of our client)

About the Role

We’re looking for an experienced and compassionate Supported Living Manager to lead a bespoke service supporting one individual with complex needs in their own home. This is a hands‑on leadership role where you’ll be supernumerary to the rota, giving you the space to focus on quality, consistency, and team development. You’ll be supported by a Deputy Manager and a dedicated 2:1 care team, ensuring the individual receives safe, structured, and person‑centred support while you focus on leadership and oversight.

About the Organisation

Our client is a growing, family‑run care provider with services across Sussex and Hampshire. Known for doing things properly, they’re values‑led, people‑focused, and committed to building services around the unique needs of each person they support. You’ll be joining a team backed by strong leadership, a responsive head office, and a culture that genuinely invests in its people – from training and clinical quality to career development.

Key Responsibilities of the Supported Living Manager

• Lead and develop a small, skilled team
• Work supernumerary to the rota, with a Deputy and 2:1 staffing model in place
• Embed safeguarding and promote a safe, person‑led culture
• Manage rotas, resources, and day‑to‑day operations
• Ensure compliance with CQC and quality standards
• Build strong relationships with families, professionals, and commissioners
• Oversee budgets and contribute to service planning and development

Skills and Experience

• Experience managing supported living or similar services
• Strong leadership and team development skills
• Confident understanding of CQC regulations
• Excellent communication and collaboration skills
• A calm, creative, and resilient approach to care
• Ideally, experience supporting individuals with epilepsy, autistic behaviours, and a working knowledge of acquired brain injury (ABI)

Remuneration - What’s in it for You

• £40,000 – £48,000 salary DOE (negotiable) + annual bonus
• 31 days holiday (including bank holidays)
• Private medical cover & life insurance (post-probation)
• Pension scheme
• Tailored training & career development
• Supportive induction & leadership
• Company sick pay (post-probation)

?? If salary is the only thing holding you back, let’s talk — we’re open to the right person.

How to Apply

If you’re ready to lead a service where your impact will be felt every day, we’d love to hear from you. Apply today via Pivotal People Care

Salary / Benefits: Upto £48000 negotiable DOE + Annual Bonus