Supported Housing Officer

Park Avenue Recruitment; Tottenham; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Park Avenue Recruitment seeks a Supported Housing Officer for a 6-month contract in London with hybrid working. You will manage a patch of supported and sheltered housing, build strong resident relationships, and handle tenancy and neighbourhood management.

The role requires a full UK driving licence, strong communication and problem-solving skills, and experience in supported housing or neighbourhood services. Applications close quickly; interviews are being arranged immediately.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience supporting vulnerable residents is preferred.
• Knowledge of ASB and tenancy management is desirable.
• Experience in Supported Housing, Housing Management, Tenancy Management or Neighbourhood Services is advantageous.

Responsibilities

• Manage a patch of supported and sheltered housing schemes.
• Build relationships with residents and carry out tenancy and neighbourhood management.
• Manage ASB cases, handle complaints, and undertake estate inspections.
• Support vulnerable customers and coordinate repairs with internal/external teams.
• Work with agencies to ensure residents receive appropriate support.

Skills

Communication skills

Problem-solving

ASB knowledge

Tenancy management

Housing management

Driving licence

Job description

Supported Housing Officer - 6 Month Contract

London | Hybrid Working | Full UK Driving Licence Required

Are you an experienced Supported Housing professional looking for your next contract?

I'm currently working with a housing provider seeking a Supported Housing Officer on an initial 6-month contract to manage a patch of supported and sheltered housing schemes.

This is a varied frontline role where no two days are the same. You'll be responsible for building strong relationships with residents, carrying out tenancy and neighbourhood management, managing ASB cases, handling complaints, undertaking estate inspections, supporting vulnerable customers, coordinating repairs, and working alongside internal teams and external agencies to ensure residents receive the support they need.

The successful candidate will be confident taking ownership of their patch and delivering a high-quality housing management service, while balancing resident engagement, tenancy sustainment, safeguarding concerns and property-related issues

I'm keen to hear from candidates with:

• Previous experience within Supported Housing, Housing Management, Tenancy Management or Neighbourhood Services
• Experience supporting vulnerable residents
• Knowledge of ASB and tenancy management
• Strong communication and problem-solving skills
• A full UK driving licence and access to a vehicle

Applications close this Friday and interviews are being arranged immediately.