Support Workers

Nouvita Healthcare Ltd.; Hatfield; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Paid induction

Career progression

28 days leave

DBS funded

Pension contributions

Bupa Cash Plan

Employee assistance

Blue Light Card discounts

Refer a Friend bonus

Birthday leave

Free parking

Long service awards

Free hot drinks

Job summary

Nouvita Healthcare Ltd. is seeking Mental Health Support Workers for Howe Dell Manor in Hatfield. This role offers night shifts, with part-time or full-time options, focused on supporting adults with complex mental health needs within a small specialist setting.

You will help put care plans into action, maintain records, support the care team, and promote residents’ wellbeing using kind, practical support and clear communication. Full training is provided, with progression opportunities.

Qualifications

• NVQ/QCF/RQF Level 2 or 3 in Health and Social Care preferred.
• Experience in mental health or related settings preferred.
• Willingness to learn and develop skills.
• Excellent communication and reliability.

Responsibilities

• Put care plans into action and update records with clarity.
• Keep things running smoothly and safely as part of a wider team.
• Support senior staff and help new team members get up to speed.
• Use digital systems for logging care, booking leave, and sharing updates.
• Help support the care, safety, and wellbeing of our residents.

Skills

Practical mindset

Strong communication

Follow routines

Team spirit

IT confidence

Team environment experience

Understanding mental health impact

Education

NVQ/QCF/RQF Level 2 or 3 in Health and Social Care

Job description

About The Role

NIGHT SHIFTS

Part time or full time available

What We Offer

• CQC-recognised training programme (including paid induction & up to 11 annual sessions)
• Career progression - many of our managers started as support workers
• 28 days’ annual leave (including bank holidays, pro rata)
• Fully funded DBS
• Pension contributions
• Bupa Cash Plan
• Employee Assistance Programme
• High street discounts via Blue Light Card
• Refer a Friend scheme - earn up to £1,000
• A friendly, supportive, and inclusive workplace
• Birthday leave following one year employment
• Free parking
• Long service awards
• Free hot drinks

Support with purpose. Grow with confidence. Make a lasting impact. We are looking for reliable, practical individuals to join our team as Mental Health Support Workers at Howe Dell Manor. Whether you’re beginning your career in care or want to apply your existing experience in a more meaningful setting, this role is your chance to help people – and build a career you can be proud of.

In this hands-on, people-focused role, you’ll work as part of a supportive team helping adults with complex mental health needs. Every day is different – and brings the chance to learn, grow, and do real good.

What You’ll Do

• Put care plans into action and update records with clarity
• Keep things running smoothly and safely as part of a wider team
• Support senior staff and help new team members get up to speed
• Use digital systems for logging care, booking leave, and sharing updates
• Help support the care, safety, and wellbeing of our residents

What You Bring

• A practical mindset and a willingness to learn
• Strong communication - listening, talking, and being clear with others
• Ability to follow routines and think on your feet when needed
• Team spirit and flexibility - day and night shifts available
• Basic IT confidence for using systems and records
• Experience working in any team-focused environment
• An understanding of how mental health can affect daily life
• Support experience - preferably in mental health or related settings
• NVQ/QCF/RQF Level 2 or 3 in Health and Social Care preferred

Who You Are

• Calm under pressure and dependable
• Respectful, practical, and people-focused
• Comfortable working shifts and routines
• Open to new skills, with full training provided

Please note: We are currently unable to offer visa sponsorship for this role.

Whether you're from a hands-on background or a care setting, if you're looking for a role where you can make a difference, develop new skills, and work as part of a reliable team – we’d love to hear from you.

About Us

Howe Dell Manor is our 19-bed specialist nursing home in Hatfield (AL10 8AE) offering a range of specialist services for men and women aged 18 and older who are suffering from enduring mental illness. Next door to Howe Dell Manor, the Coach House is a 10-bed separately registered residential home. At the Coach House, we provide a smaller, more intimate living space for men nearing the end of their rehabilitation.

Nouvita Healthcare is proud to be an equal opportunity workplace. We are a Disability Confident employer, providing support to applicants with mental and/or physical disabilities. If you are interested in applying for employment with Nouvita Healthcare and are in need of support to navigate our website or to complete your application, please send an email with your request to: [e-mail].