Support Worker (Complex Needs) – with Company Car

The Housing Network; Kettering; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Company Car & Fuel Card

31 days annual leave

41 hours of training

Blue Light Card

Referral programme

Job summary

The Housing Network is seeking a Support Worker (Complex Needs) in North Northants to provide strength-based, trauma-informed support to residents experiencing homelessness. You’ll build trust, create outcome-focused plans and deliver 1:1 sessions.

This role involves managing caseloads, assisting with tenancy documents, benefits guidance, safeguarding, and collaboration with the team to develop services for those most in need. The position offers a competitive salary and community impact.

Qualifications

• Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people
• Highly experienced working with adults and families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs
• Ability to provide strength based and trauma informed support and create meaningful support plans

Responsibilities

• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community

Skills

Homelessness support

Trauma-informed

Caseload management

Job description

The Housing Network is seeking a Support Worker (Complex Needs) in North Northants to provide strength-based, trauma-informed support to residents experiencing homelessness. You’ll build trust, create outcome-focused plans and deliver 1:1 sessions.

This role involves managing caseloads, assisting with tenancy documents, benefits guidance, safeguarding, and collaboration with the team to develop services for those most in need. The position offers a competitive salary and community impact.