Complex Needs Support Worker

The Housing Network; Leicester; Presencial; GBP 27 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Simply Health Package

Blue Light Card

Referral programme

Resumo da oferta

The Housing Network in Leicester is seeking an experienced Support Worker to join a brand new Leicester Service, delivering strength-based, trauma-informed support to residents facing homelessness and complex needs.

You will manage a caseload, run 1:1 sessions, help residents access tenancy documentation and benefits, while upholding safeguarding standards; the role offers 40 hours per week with a salary of £30,500 per year and benefits.

Qualificações

• Experience supporting homeless or vulnerable people with complex needs.
• Ability to work trauma-informed and use strength-based planning.
• Experience managing a caseload and delivering 1:1 support sessions.

Responsabilidades

• Provide strength-based and trauma-informed support to residents.
• Conduct 1:1 support sessions and signpost to services.
• Manage a caseload ensuring appropriate engagement with support.
• Assist residents with tenancy documentation and benefits knowledge.
• Uphold safeguarding awareness for residents and staff.

Conhecimentos

Trauma-informed

Strength-based

Caseload management

Resident support

Descrição da oferta de emprego

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

Support Worker (Complex Needs)

Location - Leicester

Working Hours: 40 Hours Per Week

Salary - £30,500.00 Per Annum

Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of a brand new Leicester Service. If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people

Highly experienced working with individuals facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

What you'll be doing

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

What you'll receive

• Salary - £30,500.00
• Simply Health Package
• Blue Light Card
• Referral programme

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

The Housing Network is unable to offer visa sponsorship for this position. Applicants must already have the legal right to work in the UK to be considered.

We do not use AI to make hiring decisions. All screening, shortlisting and selection decisions are made by our recruitment team and hiring managers.