Support Worker

The Housing Network; Aylesbury; On-site; GBP 31,000 - 37,000; Full time

Job summary

The Housing Network in the United Kingdom is seeking a dedicated Support Worker to help residents in the Aylesbury area. You will provide strength-based, trauma-informed support and help residents develop independent living plans while building trusting relationships.

Responsibilities include 1:1 sessions, signposting, caseload management, and guiding residents through tenancy documents and benefits. A flexible 40-hour rota with occasional weekends/bank holidays is required to meet residents'

Qualifications

• Experience working with families facing homelessness or people with complex needs.
• Knowledge of Housing Benefit and related resident support.
• Flexibility to work 40 hours per week on a rota.

Responsibilities

• Provide strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

Skills

Homelessness experience / complexNeeds

Trauma-informed care

1:1 support

Job description

The Housing Network

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Support Worker (Complex Needs)

Salary - £34,000 Per Annum

Location - Aylesbury

Hours - 40 Hours Per Week, can include weekends and Bank Holidays

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

The Housing Network are currently recruiting for a Support Worker to work in the Aylesbury area.

The Support Worker Will Be Responsible For

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

The Support Worker Will Have

• Experience working with families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs
• Knowledge base of Housing Benefit, and be able to support residents with any knowledge gaps
• Flexibilty to be able to work 40 hours per week on a rota basis