Support Worker (Complex Needs PART TIME)

The Housing Network; Northampton; On-site; GBP 26,000 - 35,000; Part time

Benefits offered by this job

Company Car & Fuel Card

31 days annual leave

41 hours of training

Blue Light Card

Referral programme

Job summary

The Housing Network in North Northants is seeking a dedicated Support Worker to join a growing team. You will provide trauma-informed, person-centered support to residents facing homelessness and complex needs, with flexible hours around a 20-hour week.

This dual role supports single adults and families, helping them secure tenancy rights, benefits, and pathways to independence while maintaining safeguarding for the individuals and the wider community.

Qualifications

• Experience as a support worker for vulnerable individuals and families.
• Experience with homelessness and/or mental-health and complex needs.
• Commitment to trauma-informed, person-centered support.

Responsibilities

• Provide strength-based and trauma-informed support, building trusting relationships.
• Deliver 1:1 support sessions and signposting for resident independence.
• Manage a caseload to ensure tailored support.
• Assist residents with tenancy documentation and benefits knowledge.
• Uphold safeguarding awareness for individuals and community.

Skills

Trauma-informed care

Strengths-based approach

Caseload management

1:1 support

Safeguarding

Job description

Job Title: Support Worker (Complex Needs)

Location: North Northants

Working Hours: PART TIME 20 Hours Per Week, Can Be Flexible On Days/Hours (Could include weekends and Bank Holidays).

Salary: £30,500.00 Full Time Equivalent

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of our service in North Northants?

This is a dual role, providing support to single individual adults and families.

If you are passionate about supporting vulnerable people/families and want to help us shape and create a great service for those who need us most, this could be the role for you!

• Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people
• Highly experienced working with adults and families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

What you’ll be doing

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community

What you’ll receive

• Salary - £30,500.00 (FTE)
• Company Car & Fuel Card
• 31 days of annual leave
• 41 hours of training
• Blue Light Card
• Referral programme