Support Worker

The Housing Network; Oxford; On-site; GBP 26,000 - 32,000; Part time

Benefits offered by this job

Blue Light Card

Referral programme

Job summary

The Housing Network in Oxford is seeking a Support Worker to assist residents with complex needs. You will deliver trauma-informed, strength-based support, and work with partners to provide holistic services within a mobile role across Oxford sites.

You will deliver 3 hours of support per resident, complete initial support plans within 48 hours of move-in, and move-on plans within 2 weeks, aiming for settled accommodation and reduced re-offending.

Qualifications

• Trauma-informed and strength-based approaches essential.

Responsibilities

• Provide 1:1 support sessions and signposting to help residents gain independence.
• Manage a caseload to ensure residents receive appropriate support.
• Assist residents with tenancy documentation and understanding benefits.
• Support residents to move toward settled and independent accommodation.
• Engage with partners to reduce re-offending and ensure safeguarding.

Skills

Trauma-informed support

Strength-based approach

Job description

The Housing Network

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

Support Worker (Complex Needs)

Salary - £29,000 Per Annum FTE

Hours - 20 Hours Per Week, can include weekends and Bank Holidays

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

The Housing Network are currently recruiting for a Support Worker to work in the Oxford area.

This is a mobile role and you will be expected to drive between sites around Oxford.

Work closely with our partners including drug & alcohol services to deliver holistic support.

Support the Service Manager to review and assess referrals.

Essentials

• VOIDs – turn around as quickly as is reasonably possible by supporting residents to clear their rooms and liaising with maintenance and cleaners.
• You will be responsible for delivering 3 hours of support per resident.
• You must complete initial support plan and risk assessment within 48 hours of move-in.
• You will deliver comprehensive support & move-on plans within 2 weeks, and work towards this goal over the next 3-6 months.

What You’ll Be Doing

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.
• You will support our residents into volunteering, training, education and employment opportunities.
• You must support the majority of residents to move on to settled and independent accommodation, e.g. private rented accommodation.
• Work with partners to avoid (at least 90%) of resident re-offending.

What you’ll receive

• Salary - £29,000 FTE
• Blue Light Card
• Referral programme