Support Engineer

Sparta Global Limited; Manchester; On-site; GBP 22,000 - 30,000; Full time

Job summary

Sparta Global Limited is seeking passionate individuals to become Junior Support Engineers after comprehensive paid training. The role involves troubleshooting and resolving technical issues, supporting clients, and is focused on personal and professional growth opportunities in technology.

Benefits

Free training - paid from day one

Performance-based reviews every six months

Referral bonuses

20 days of annual leave + bank holidays

Extra day off for your birthday

Pension scheme

Personal development budget

Access to alumni and professional networks

Qualifications

• Some experience or understanding of Python or similar technologies.
• Strong eagerness to learn and grow.

Responsibilities

• Troubleshoot hardware, software, and network issues.
• Assist with software installation and configuration.
• Contribute to the creation and maintenance of a knowledge base.

Skills

Problem Solving

Troubleshooting

Collaboration

Job description

Sparta Global is looking for passionate and committed individuals who want to kickstart a career in technology! You must be willing to complete full-time training and will then be assigned to work in a junior role with one of our trusted client partners as a 'Spartan' consultant.

As a Junior Support Engineer you will:

• Troubleshooting and problem solving, addressing hardware, software, and network issues reported by users
• Software installation and configuration, assisting with the installation, configuration, and maintenance of software and hardware
• Knowledge base updates, contributing to the creation and maintenance of a knowledge base, providing solutions to common issues.

How it works:

Learn: Complete a period of full-time Academy training when you join Sparta Global. All training is delivered remotely by our team of industry-professional trainers and is paid from day one.

Work: At the successful completion of training, you will become a 'Spartan' consultant and be available for assignment to work with one of our clients as a Support Engineer.

Grow: You'll work with our client for up to 24 months, be able to access upskilling, salary increases, and are then available to convert to a full-time employee with your assigned employer.

How to apply:

Our recruitment process is simple and supportive, and we encourage people from all demographics and backgrounds to apply. You do not need to have prior experience of working in tech or studying a STEM subject at a high level.

1. Apply online - Our team of talent coordinators will review your application and invite you to the next stage if you showcase the right aptitude for success.
2. Complete online assessments and a first-stage interview - These assessments are testing your aptitude for learning, not what you know. Show us your potential and then your personality in a face-to-face interview.
3. Final competency-based interview - Demonstrate your collaborative skills, problem-solving abilities, and growth mindset to secure your spot in the Academy.

Person specification:

To qualify, you need to demonstrate some experience or understanding of python or similar technologies. Most importantly, you should have a strong eagerness to learn and grow as a Support Engineer.

We're also seeking passionate individuals who align with our values:

• Empathy & Diversity - Integrity, respect, and a commitment to inclusivity.
• Drive - A goal-oriented mindset with a passion for growth.
• Collaboration - A team-focused approach with a desire to build strong relationships.
• Innovation - Curiosity, creativity, and openness to new ideas.
• Flexibility - Adaptability and resilience in a fast-paced industry.

Eligibility:

As a Sparta Global Support Engineer, you will be deployed to work with one of our client partners at the completion of your training. For this reason, candidates must be open to relocation/commuting for client site deployments and remote work cannot be guaranteed.

Applicants must have the right to work in the UK (British/Irish Citizenship, EU Settled Status, or Permanent Visa Holder) and unfortunately, we are unable to sponsor visas at this time and due to client working, candidates must be security cleared.

About Sparta Global:

Sparta Global is a technology services and education company, specialising in hiring, training, and deploying the next generation of leaders across in-demand technology and business skills.

Over the past decade Sparta Global has helped more than 3000 people kickstart a career in technology, supporting graduates, non-graduates, career changers, returners, and ex forces personnel to develop exciting careers with our network of 100+ employers across public sector, financial services, and commercial.

In 2024, Sparta Global was an awarded a King's Award for Enterprise for Promoting Opportunity, adding to its accolades as a Top 20 Employer for Social Mobility, B Corp accredited business for sustainability, and Princess Royal Training Award winner.

The Benefits:

• Free training - paid from day one
• Performance-based reviews every six months to discuss salary increases
• Referral bonuses
• No exit fees

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• 20 days of annual leave + bank holidays
• An extra day off for your birthday
• Pension scheme
• Eye care support
• Death-in-service cover
• Cycle-to-work scheme
• Season ticket loan
• Employee Assistance Programme
• Personal development budget
• Access to alumni and professional networks
• Opportunities to become a brand ambassador

Don't wait to kickstart a career in technology, grab your opportunity to train and work with Sparta Global today!