Graduate IT Support Engineer

IT Support Manchester - Remedian IT Services; Greater Manchester; On-site; GBP 24,000; Full time

Job summary

A leading IT services provider in Greater Manchester is seeking a motivated graduate for an IT support position, requiring no prior experience. The role offers a starting salary of £24,000 and opportunities for professional development. Candidates should demonstrate strong communication skills and a willingness to learn, with involvement across various roles in a supportive team environment.

Benefits

Gym Membership

Tech Scheme

Cycle Scheme

Good Opportunities for Training/Professional development

External Training with providers such as Microsoft

23 days holiday plus bank holidays

Additional day off for your birthday

Regular team activities

Qualifications

• Holds a degree in any discipline with a minimum of 2:1.
• Strong work ethic, proactive, professional.
• Ability to work under pressure and prioritize tasks.

Responsibilities

• Involvement in helpdesk and on-site team activities.
• Providing technological assistance and support.

Skills

Communication

Interpersonal Skills

Adaptability

Willingness to Learn

Education

Degree in any discipline

Job description

Remedian IT Solutions are an award-winning MSP who specialise in providing technological assistance and support to both schools and businesses in Greater Manchester. We have an exciting opportunity for an enthusiastic graduate who is looking to delve into the world of IT. It is well suited to an individual that is looking to advance their career in IT and technology and gain hands-on experience in a thriving and supportive workplace. This is a full-time position based on 37.5 hours per week.

Since our beginning in 2007, we have grown from our start-up of two company directors to a team large enough to cope with any eventuality. Each member of our team has their own individual areas of expertise, but we all work together to provide our customers with excellent service and support.

The role we are offering within the company is for graduates with no prior IT experience required. The role will be perfect for anyone looking to develop their skills and gain experience in the industry, as you will get to experience different roles and departments across the business. We do this as we believe in training our staff to be well-rounded individuals rather than limit them to a specific area of the company.

You will have involvement as both part of the helpdesk and on-site team, so excellent communication skills are incredibly important for the role.

The role will offer a starting salary of £24,000, with excellent progression opportunities.

Essential Attributes

· Holds a degree in any discipline to a minimum of a 2:1

· Strong Work Ethic

· Confident, proactive and professional

· Communication and Interpersonal Skills.

· Ability to work under pressure

· Ability to prioritise tasks, and adapt to changing priorities.

· Fundamental understanding of basic technologies

· Willingness to Learn

Desirable Attributes

· STEM Degree (Not Essential)

· Prior Experience in a Customer Facing Role

· Full driving license

What you get from us

· Gym Membership

· Tech Scheme

· Cycle Scheme

· Good Opportunities for Training/Professional development

· External Training with providers such as Microsoft, fully expensed.

· 23 days Holiday, plus Bank Holidays

· Additional day off for your Birthday (non-contractual)

· Regular Team Activities

The starting date for this role will be 01/08/2025 with flexibility around final exams.