Support Coordinator

TN United Kingdom; Ipswich; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading organization in East Ipswich is seeking a Lead Support Worker to empower customers with complex mental health needs. This full-time role involves creating support plans, coordinating a team, and assisting customers in achieving their aspirations. Join a supportive team dedicated to making a real impact in the community, with great benefits and opportunities for career growth.

Benefits

34 days leave

Health Cash Plan

High street discounts

Opportunities for career growth

Qualifications

• Experience in creating person-centered plans.
• Ability to work independently and resiliently.

Responsibilities

• Creating support plans and coordinating a team of Support Workers.
• Supporting customers with daily activities and independent living.
• Carrying out risk assessments and goal setting.

Skills

Support

Communication

Team Coordination

Job description

Lead Support Worker - East Ipswich, Suffolk

Temporary until October 2025, full-time (37.5 hpw), rota working days, evenings, weekends, and bank holidays, including sleep-in shifts at an additional £50 per shift. Pay ranges from £13.21 to £13.63 per hour (£25,838 to £26,645 per annum), with great benefits including a Health Cash Plan.

About the role: Want to be part of a team that cares and empowers you to make a difference? As our Lead Support Worker (known as Coordinator), you'll support customers with complex mental health needs to develop skills for independent living. Your work will help customers achieve their hopes and aspirations, making a real impact every day.

Typical responsibilities include:

1. Creating support plans with customers and coordinating a small team of Support Workers.
2. Supporting customers with daily activities such as meal preparation, shopping, budgeting, maintaining tenancies, and transitioning to independent living.
3. Carrying out risk assessments, support planning, goal setting, and reviews.
4. Engaging in conversations and building relationships with customers.

We value your passion for support, experience in creating person-centered plans, and ability to work independently and resiliently. Please note, due to sponsorship limitations, we cannot currently offer sponsorship to external candidates.

About our team:

You will join Kathy and the East Ipswich Cluster team, known for their support and camaraderie. We enjoy supporting each other and celebrating successes together.

Job details:

• Flexible scheduling to meet customer needs.
• Four-week rolling rota across Ipswich services.
• Regular team meetings and training, with some lone working.
• Use of technology for support plans, online learning, and collaboration.
• Enhanced DBS check required (paid for by us).

Our commitment to diversity:

We foster an inclusive environment where everyone can be themselves, supported by internal networks for Multicultural, LGBTQIA+, and Disability communities.

Benefits include:

• 34 days leave (including bank holidays and a 'me day'), increasing to 39 days, with options to buy more and time off for volunteering.
• Health Cash Plan saving up to £1140 annually.
• High street discounts on various products and services.
• Opportunities for career growth within the organization.
• Recognition as the 10th Best Place in the UK for Wellbeing.

To apply, click 'APPLY NOW' to view the full job description and learn more about us. We encourage you to reach out for reasonable adjustments during the application process at [emailprotected].