Support Coordinator

TN United Kingdom; Brandon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the UK is seeking a Support Coordinator to empower young customers aged 16-35 in developing skills for independent living. The role involves providing support, creating plans, and assisting with daily activities. Join a diverse team that values work/life balance and offers great benefits.

Benefits

34 days leave, increasing to 39

Health cash plan saving up to £1140/year

High street discounts

Pension scheme with life insurance

Career growth opportunities

Wellbeing support

Qualifications

• Experience in creating support plans and assessments.
• Ability to work independently and stay calm under pressure.

Responsibilities

• Deliver high-quality support that meets KPIs and OFSTED standards.
• Assist customers with mental health issues and daily living activities.
• Create and update support plans and risk assessments.

Skills

Independence

Resilience

Communication

Job description

Job Description:

Support Coordinator - Brandon, Durham
Permanent, Full-time (37.5 hpw)
Salary: £25,838 and great benefits including Health Cash Plan

About the role: Want to be part of a team that cares and empowers customers to live their best lives? As our Support Coordinator, you’ll provide support to help customers develop skills for independent living. Our service offers accommodation to customers aged 16–35 who are homeless or at risk. You will contribute to making our service a ‘Great Place to Work’ and deliver excellent outcomes for our customers.

Typical daily responsibilities:

• Work with a team to deliver high-quality support that meets KPIs and OFSTED standards.
• Support customers in developing independence, under supervision of senior staff.
• Assist customers with mental health issues, housing support, and managing challenging behaviors.
• Create and update support plans and risk assessments.
• Help with daily living activities and maintaining properties.
• Build rapport through casual chats and collaborative work.

Candidate requirements:

• Experience in creating support plans and assessments.
• Experience in coordinating customer referrals.
• Ability to work independently, stay calm under pressure, and be resilient.
• Confidence to challenge behaviors aligned with values.
• Understanding of customer life stages and support delivery in housing or care environments.
• Own vehicle insured for business purposes (mileage paid).

Note: Due to sponsorship limits, we cannot currently sponsor external candidates.

Our team & culture:

We value diversity and support colleagues through networks and social activities. Our service operates 24/7 with a rolling rota, including weekends and bank holidays, but no night shifts required. Flexibility can be accommodated to support work/life balance.

Benefits:

• 34 days leave, increasing to 39, plus volunteering days.
• Health cash plan saving up to £1140/year.
• High street discounts, pension scheme with life insurance, career growth opportunities, and wellbeing support.

Click APPLY NOW to view the full job description and apply. We encourage you to apply early as roles may close sooner than expected. Contact us at [email protected] for any assistance during the application process.