Support Assistant

LLOYD'S REGISTER INTERNATIONAL; Burton upon Trent; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

33 days annual leave pro rata

Occupational sick pay

Contributory pension

Job summary

Sanctuary Care in Burton-on-Trent is seeking a Support Assistant to deliver a hands-on, high-quality support service to people with a disability at Epsworth House.

You will encourage daily living skills, promote social inclusion, and work with agencies to advocate for customers while maintaining a safe environment and complying with regulations.

Qualifications

• Caring, approachable nature.
• Ability to keep accurate records and share information clearly with the team.
• Excellent communication skills to build positive relationships with customers, families and agencies.
• Experience working effectively as part of a team.
• Positive and accepting approach to customers whatever their needs.
• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Proficient in Microsoft Office and similar IT tools.

Responsibilities

• Provide a hands-on, high-quality support service
• Encourage customers to develop daily living skills such as cooking, cleaning, shopping and community involvement
• Promote social inclusion and help customers build confidence, resilience and self-esteem
• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
• Maintain a safe environment and follow relevant regulations and practices

Skills

Caring, approachable nature

Record-keeping & clear communication

Excellent communication

Teamwork

Positive & accepting approach

NVQ Level 2 in Health and Social Care

IT skills (Microsoft Office)

Education

NVQ Level 2 in Health and Social Care or willingness to work towards it

Job description

Title: Support Assistant

Burton-on-Trent, Staffordshire, GB, DE15 0DG

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Support Assistant

Epsworth House, Burton-on-Trent, Staffordshire, DE15 0DG

13.15 per hour

21 Hours

Empower independence, every single day

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Support Assistant to our vibrant disability service at Epsworth House, Burton-on-Trent, Staffordshire, DE15 0DG.

You’ll be part of a compassionate, community-focused team supporting people with a disability, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Provide a hands-on, high-quality support service
• Encourage customers to develop daily living skills such as cooking, cleaning, shopping and community involvement
• Promote social inclusion and help customers build confidence, resilience and self-esteem
• Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
• Maintain a safe environment and follow relevant regulations and practices

Your skills

• Caring, approachable nature
• Ability to keep accurate records and share information clearly with the team
• Excellent communication skills to build positive relationships with customers, families and agencies
• Experience working effectively as part of a team
• Positive and accepting approach to customers whatever their needs
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support– including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangementsandannual leave purchase scheme
• Company-funded trainingand ongoing career development opportunities
• Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Job reference 229692

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.