Supply Chain Coordinator

AM Global; Sunderland; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Hybrid working (WFH up to 2 days)

Private Medical Scheme

Life insurance (4x gross salary)

Job summary

AM Global in Sunderland is offering a fixed-term 11-month contract role focused on end-to-end supply chain coordination. You will supervise delivery controllers, liaise with customers and suppliers, and ensure processes meet global standards. The role requires strong leadership and a proactive approach to optimize performance.

The successful candidate will manage training, allocate workloads, and drive reporting outputs while maintaining excellent service levels in a hybrid work setting.

Qualifications

• Experience within the automotive industry or global supply chain management.
• Experience overseeing projects from planning through delivery.
• Team leadership/supervisory experience including workload allocation and training.
• Good working knowledge of MRP systems with strong customer service skills.
• High computer literacy with MS Office.
• Strong problem-solving and prioritisation abilities.
• Ability to work with minimal supervision and take ownership.

Responsibilities

• Provide day-to-day supervision of the supply chain.
• Coordinate supply chain activities with global processes and targets.
• Prepare quotations for spot shipments and assess commercial changes.
• Oversee month-end activities and related processes.
• Supervise daily logistics, including shipping, transport and warehousing.
• Maintain relationships with customers, suppliers and 3PLs.
• Prepare monthly operational and financial forecasts.
• Monitor inventory levels per global standards and requirements.
• Coordinate introduction of new projects and timelines.
• Lead continuous improvement initiatives and action follow-ups.

Skills

Supply chain management

Team leadership

MRP systems

Customer service

Data analysis

Problem solving

Communication

Work under deadlines

Tools

Microsoft Excel

Word/Outlook

Job description

The role is working on a fixed term 11 month contract, candidates will receive the below with a competitive salary:

For a fixed term contract, the benefits for this role will include:

• 25 days holiday, plus 8 bank holidays annually (pro rata)
• Hybrid working (up to 2 days working from home, following initial settling in period and subject to business requirements)
• Private Medical Scheme
• Members of the Group Personal Pension Plan will also receive life insurance (up to 4 times gross salary cover)

The main day-to-day tasks are varied and include responsibility of the supply chain for all, accountable for the subsequent account performance and first line supervision of Delivery Controllers and Assistant Delivery Controllers.

The role includes responsibility for end-to-end account Coordination, involving a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a high degree of communication, coordination and excellent customer service skills.

The role involves a high degree of people and workload coordination, requiring the ability to allocate accounts, ensure the relevant training and development is identified, whilst also ensuring the team are working to the expected standard, producing financial and reporting outputs.

Key Responsibilities

• Provide day-to-day supervision of the supply chain, ensuring activities are completed accurately and efficiently.
• Coordinate supply chain activities in line with global processes, standards and performance targets.
• Prepare quotations for spot shipments and assess commercial changes relating to ongoing business.
• Oversee month-end activities, including the accurate and timely completion of relating processes.
• Supervise daily logistics operations, including shipping, transport and warehousing arrangements.
• Build, maintain and support effective working relationships with customers, suppliers and third-party logistics providers.
• Prepare accurate monthly operational and financial forecasts.
• Monitor and maintain inventory levels in accordance with global standards and business requirements.
• Support the development and implementation of new methodologies, operational processes and workflow improvements.
• Coordinate the operational introduction of new projects, ensuring requirements, responsibilities and timescales are clearly managed.
• Coordinate progress reviews and continuous improvement activities, following through agreed actions to completion.
• Support delivery of the team’s functional objectives, performance measures and targets.
• Ensure operational activities comply with all applicable global standards, processes and targets.
• Supervise and manage individual performance effectively, ensuring team members work to the standards and capability levels required for their roles.
• Undertake any other reasonable duties requested by management that are appropriate to the scope and level of the role.

The successful candidate will demonstrate the behaviours and principles of the company way in their daily activities and decision-making.

Customer First

• Deliver excellent service to customers, suppliers, and internal stakeholders.
• Understand customer requirements and support solutions that create long-term value.

Responsibility & Initiative

• Take ownership of tasks and deliver commitments with accuracy and professionalism.
• Proactively identify issues, opportunities, and solutions.

Challenge for the Future

• Continuously seek opportunities to improve processes and ways of working.
• Use data and analysis to support decision-making and innovation.

Transparency

• Communicate openly, honestly, and professionally.
• Maintain accurate records and provide reliable information.

Respect & Trust

• Build strong working relationships through collaboration and mutual respect.
• Value diverse perspectives and support an inclusive working environment.

Knowledge, Skills & Experience

• Experience within the automotive industry or in global or international supply chain management, logistics, or a closely related operational environment.
• Experience overseeing and managing projects from planning through to delivery.
• Team leadership or supervisory experience, including allocating workloads, supporting training and development, and managing performance to ensure required operational standards are achieved.
• Good working knowledge of material requirements planning (MRP) systems, supported by strong customer service skills.
• High level of computer literacy, including proficiency in Microsoft Excel, Word and Outlook.
• Strong problem-solving skills, with the ability to organise and prioritise competing tasks effectively.
• Ability to work with minimal supervision, use initiative and take ownership of tasks through to completion.
• Strong communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders across different functions and cultures.
• Flexible and adaptable approach, with the ability to maintain accuracy and deliver effectively when working to tight deadlines.